Lead Youth Care Specialist at Thompson Child & Family Focus

Knoxville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

22.5

Posted On

17 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Oversight, Coaching, Coordination, Staff Support, Onboarding, Training Coordination, Documentation, Shift Coverage Monitoring, Incident Reporting, Audit Preparation, Trauma-Informed Care Adherence, Staff Feedback Relay, Crisis Intervention, Child Development Familiarity, Leadership, Microsoft Office Suite Proficiency

Industry

Individual and Family Services

Description

Description Get to know Thompson! Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida Tennessee and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity. What will you do as a Lead Youth Care Specialist for our youth residential programs? As a Lead Youth Care specialist, your role is to serve as critical support to Program Supervisors by providing operational oversight, coaching, and coordination across transitional housing sites in Tennessee. You will be required to work both day and night shifts. Support regular check-ins with Youth Care Specialists (YCS) to provide coaching, feedback, and support. Assist with onboarding new staff, including training coordination, badge setup, and documentation. Serve as a point of contact for YCS staff when Program Supervisors are off-site. Monitor daily operations across assigned sites, ensuring adequate staffing and shift coverage. Ensure accurate documentation of youth interactions, shift notes, and incident reports. Assist in preparing audits and ensuring documentation meets DCS and internal standards. Monitor adherence to trauma-informed care principles and contract goals. Collaborate with Program Supervisors and DCS Program Coordinators to align staffing and service delivery. Participate in team meetings, hiring panels, and tactical planning sessions. Relay feedback and concerns from YCS staff to leadership for resolution and improvement. All other duties as assigned by supervisor What does this position offer? Starting Pay Rate: $22.50/hourly based on experience Fantastic Full-time benefits….. 3 weeks paid time off (PTO) the first year plus 10 paid Holidays! Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options 401K Match Education Reimbursement Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service Paid time off for volunteering in the community Free EAP services Mileage Reimbursement if applicable iPhone and Laptop provided Multiple opportunities for growth Requirements Minimum Qualifications/Requirements: Must have a valid Driver’s License Meet any credentialing, licensing and privileging standards as it pertains to the program(s) they lead. Bachelor’s Degree required. A minimum of two (2) years’ experience working in a residential youth operation or related experience working in the field of child and family services. Familiarity with trauma-informed care, child development, and crisis intervention. Demonstrated leadership or supervisory experience, preferred Proficient in Microsoft Office Suite application software. Ability to work flexible 8-hour shifts which may include days, nights and weekends You’re the right fit for the Lead Youth Care Specialist position if… You have a passion for working with and developing youth! You enjoy knowing you’re making an IMPACT on the lives of others! EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you! If your qualifications meet the requirements of the job, and you want to be part of a winning culture, don’t delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities! Thompson is an Equal Opportunity Employer. Thompson participates in E-Verify and Diana Screen for Florida locations. #TCFFTN

Responsibilities

The Lead Youth Care Specialist provides critical support to Program Supervisors by offering operational oversight, coaching, and coordination across transitional housing sites in Tennessee, requiring work during both day and night shifts. This role involves supporting Youth Care Specialists with check-ins, assisting with new staff onboarding, monitoring daily operations, ensuring accurate documentation, and maintaining adherence to trauma-informed care principles.