Leader, Hospitality Events at Explore RH Careers

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

30 May, 26

Salary

0.0

Posted On

01 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Planning, Event Coordination, Client Communication, Logistics Management, Menu Curation, Vendor Management, Timeline Management, Event Sales, Client Relationship Management, Revenue Tracking, Brand Standards Adherence, Event Setup Oversight, Guest Experience Curation, Financial Paperwork Management, Event Management Systems Proficiency, Sophisticated Communication

Industry

Design Services

Description

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle. RH is seeking a Leader, Hospitality Events to support and elevate the planning, coordination, and execution of private events across RH Restaurants. This role brings our commitment to quality, taste, and service to life by guiding clients through the event journey, curating thoughtful experiences, and partnering with Culinary, Service, and Gallery teams to deliver seamless, memorable moments for our guests. YOUR RESPONSIBILITIES * Serve as the primary point of contact for event inquiries, bookings, and client communication, ensuring a refined and responsive guest experience * Coordinate all event logistics, including menus, floor plans, vendor needs, timelines, and run-of-show details * Partner with Culinary, Service, and Gallery teams to ensure alignment and deliver a seamless, elevated event experience * Oversee event setup, flow, and strike, ensuring all aesthetic and service elements align with RH’s quality and brand standards * Maintain event calendars, contracts, event orders, financial paperwork, and post-event reporting with accuracy and attention to detail * Support event sales by generating leads, nurturing client relationships, and driving repeat business * Track event revenue and support location leaders in achieving operational and financial goals OUR REQUIREMENTS * 3+ years of progressive experience in private event sales and execution, ideally within luxury hospitality or fine dining environments * Demonstrated success executing elevated events and fostering strong client relationships * Strong organizational and planning skills, with a focus on coordinating detailed event components in a fast-paced environment * Hands-on approach to service and execution, with a deep commitment to guest satisfaction * Knowledge of the local market landscape and competitive set * Experience with event management systems such as Tripleseat or similar platforms preferred * Sophisticated communication skills and a polished, guest-facing presence * Proficiency in Microsoft, Adobe, and Google Suite applications PHYSICAL REQUIREMENTS * Frequently moving and lifting items up to 25 kg while utilizing appropriate equipment and following safety guidelines * Frequent standing and movement for extended periods during event setup and execution * Flexibility to work evenings, weekends, and holidays based on event schedules * Navigating indoor and outdoor event spaces, including staircases and uneven terrain, as required #LI-EP1 RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

Responsibilities

This role is responsible for supporting and elevating the planning, coordination, and execution of private events across RH Restaurants, acting as the primary contact for inquiries and managing all event logistics from menus to run-of-show details. The leader will partner with internal teams to ensure seamless delivery while also supporting event sales goals through lead generation and client relationship nurturing.