Leader Release Environment at People First Bank Careers

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

People Leadership, Release Planning, Scheduling, Risk Management, Quality Assurance, Collaboration, Change Management, Continuous Improvement, Incident Management, Problem-Solving, Agile, JIRA, Confluence, Vendor Platforms, Runsheets Management, Dependency Management

Industry

Financial Services

Description

About the role We are looking for a highly skilled Leader, Release and Environments for leading the overseeing and planning, coordination, and execution of all software releases within the bank's IT ecosystem. The individual will coach and lead team members to ensure the release process aligns with business needs and regulatory requirements, ensuring minimal risk and disruption to ongoing operations. As a leader in of the Customer Platforms team, the Leader, Release & Environments will work closely with team members to ensure quality assurance teams, business stakeholders, and other technical teams (internally and externally) to deliver high-quality software solutions on time. Key Responsibilities * People leadership: Lead team with clear expectations and shared accountability, empowering people to take ownership of their work and deliver strong results together. * Release Planning & Scheduling: Develop and maintain a comprehensive release plan that aligns with the bank’s business strategy and goals. Collaborate with development and operations teams to schedule and prioritise releases. * Risk Management & Quality Assurance: Work with stakeholders to identify potential risks associated with releases and ensure effective risk mitigation strategies are in place. Oversee the execution of quality assurance (QA) tests and reviews to guarantee that all releases meet the bank's compliance and security standards. * Collaboration: Serve as the primary point of contact for all stakeholders involved in the release process, including development teams, QA, business analysts, and senior management. Ensure smooth communication and collaboration across departments. * Change Management: Lead the change management process for software releases, ensuring all changes are thoroughly documented, approved, and communicated according to internal procedures and regulatory standards. * Continuous Improvement: Analyse the release process for inefficiencies and work to implement improvements that increase speed, quality, and consistency in release cycles. Ensure continuous improvement through retrospectives and feedback loops. * Incident Management: Monitor and resolve issues that arise during the release process, collaborating with relevant teams to ensure quick resolutions. Maintain a focus on minimizing the impact of incidents to customers and internal operations. About you You will have strong experience of leading a team to achieve delivery of software updates and new features on time, with minimal disruption to operations and in full compliance with regulatory standards. Seamless execution of each release, from planning to post-implementation, with high-quality outcomes that meet security, functional, and performance standards. Effective collaboration with cross-functional teams, proactive risk management, and strong communication are key factors. Knowledge and Experience * Extensive experience as a Release &/or Environments Leader * Strong problem-solving skills, with a track record of driving results in a fast-paced, dynamic delivery focussed environment. * Experience in working closely with vendor platforms/products to deliver outcomes. * Proven experience in building out detailed runsheets, liaising with technical teams to manage dependencies. * Strong experience working in large transformation programs within an Agile environment. * High proficiency with project management / release tools including JIRA and Confluence. Who are we? It's an exciting time to join our organisation! On 1 March 2023, two of Australia's most successful member-owned banking organisations merged to form People First Bank – powered by Heritage and People's Choice. We are Australia's leading mutual banking organisation and a genuine, member-owned alternative to the major banks. We exist to create a better future for our members and the communities in which they live. We are 100% member owned, with approximately 720,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under two brands, Heritage Bank and People's Choice. When you come to work with us, you'll be joining a team of inclusive, friendly, and motivated employees who value making a difference every day for our members, community, and the planet. We are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business.  Benefits of working for us  We believe the little extras can make a big difference in supporting your success. That's why we offer great incentives and benefits including: Extensive range of financial and lifestyle benefits, including (but not limited to): * Paid parental leave and special leave provisions * Flexibility and hybrid working arrangements * Employee banking benefits and discounted insurances * Career development opportunities, and ongoing training, coaching and support * A dedicated Employee Assistance Program for you and your family to access in times of need * Paid volunteering days and access to a diverse range of community and charitable initiatives If you are ready to join a supportive team who are passionate about the work they do and the results they achieve, then apply now. If this sounds like you, then this is the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume by 6th April 2026. We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.

Responsibilities

This role involves leading the oversight, planning, coordination, and execution of all software releases within the bank's IT ecosystem while coaching team members to align processes with business and regulatory needs. Key duties include managing release schedules, overseeing risk mitigation and QA, serving as the primary contact for stakeholders, and leading change management procedures.