Leading Hand Service Technician at HR Connect Limited
Matamata, Waikato, New Zealand -
Full Time


Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Capability, Diagnostic Skills, Service Systems, Communication, Delegation, Workflow Management, Proactive Approach, Organized, Solutions-Focused, Heavy Equipment, H&S Compliance, Customer Relationships, Leadership, Coaching, Diesel Systems, Hydraulic Systems, Electrical Systems

Industry

Construction

Description
Company Description Newly created role – opportunity to shape and influence Hands-on leadership position Matamata base We’re a trusted provider in heavy machinery service, maintenance, and repair—known for fast turnaround, technical expertise, and a strong safety-first culture. With a busy service department and a growing customer base, we’re now creating this new role for a skilled technician ready to step into a leadership-focused position. Job Description As the Leading Hand Service Technician, you’ll support the Service Manager and keep the service operation running smoothly. This hands-on role leads the team day-to-day, oversees workflow, and provides technical expertise across diesel, hydraulic, electrical, and heavy machinery systems. You’ll be responsible for: Lead, coach, and support the service team while coordinating workflow Diagnose, repair, and maintain diesel, hydraulic, electrical, and heavy machinery systems Provide technical troubleshooting and field support as needed Ensure jobs progress efficiently, manage consumables, and maintain H&S compliance Build and maintain strong customer relationships Qualifications You’re a qualified Heavy Plant & Equipment Technician with 10+ years’ experience and ideally some leadership exposure. You thrive in a busy environment, enjoy guiding others, and remain confident on the tools. You bring: Strong technical capability across diesel, hydraulic, and electrical systems Excellent diagnostic skills and familiarity with service systems/software Solid understanding of H&S and safe workshop practices Clear communication, delegation, and workflow management strengths A proactive, organised, solutions-focused approach A full Class 1 licence (Class 2/WTR an advantage) The physical capability to work with heavy equipment and in varied conditions Additional Information If you’re the type of person who leads by example, takes pride in quality work, and enjoys supporting a high-performing team, we’d love to hear from you, call Andrea McIntosh 0272276130 for a confidential conversation.
Responsibilities
As the Leading Hand Service Technician, you will support the Service Manager and oversee the service operation. This role involves leading the team, diagnosing and repairing machinery systems, and ensuring efficient job progress while maintaining health and safety compliance.
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