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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

JOB DESCRIPTION

As a Senior Leading Hand you control and organize the daily operational activities of your team in a compliant, effective and efficient manner. Being the right-hand of the Team Leader, your focus areas are: team leadership, planning daily staff according to expected volumes, monitoring and steering your operation to ensure operational continuity.

• Supervise your operation, specifically people and volume development for the day;
• Execute staff planning; ensure people with the right skills are identified and planned in appropriate shifts. This in order to process daily volumes on the most efficient manner. You are capable to define staffing back-up plans whenever needed (illness, etc.);
• Motivate your team through coaching, training and overall interest in the well-being of your people;
• Execute PCM meetings to inform your team on performance of previous day and plans for the current day; inform on any new company developments (news, initiatives, protocols, etc.);
• Seek and identify operational improvements and support their implementation;
• Execute periodical performance reviews with your staff in an effort to coach, develop people and support their growth within our Organization;