Requisition ID: 70491
Date: Jul 3, 2025
Location:St Austell, Cornwall, GB
Department: Lean
Description:
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

JOB SUMMARY

Directs the Lean strategic improvement initiatives. Works in conjunction with Sr. Leadership Team and the Process Excellence team to support the overall vision and drive improvements to ensure the processes meet present and future requirements for improvements in cost, quality, delivery, growth, and flexibility to achieve facilities and corporate goals.

EDUCATION

• Bachelor’s Degree preferred in a discipline related to business, operations, technical, mechanical, or industrial engineering required

WORK EXPERIENCE

• Minimum 3 years experience within manufacturing environment, production leadership and demonstrated operational improvement required

PREFERRED KNOWLEDGE, SKILLS AND ABILITIES

• Power BI and IOT experience is an advantage
• Must be self-motivated, must have excellent people skills, written and verbal communication, problem solving, coaching, training, relationship building, managing resistance and project management skills.
• Ability to motivate others through strong leadership, communication, and facilitation skills.
• Proven project management, organization and Lean-Sigma skills specifically applying Lean/Six Sigma methodologies encompassing FMEA (Failure Mode and Effects Analysis), DMAIC (Design-Measure-Analyze-Improve-Control), COPQ (Cost Of Poor Quality) and DFSS (Design For Six Sigma).
• Practical and successful lean sigma implementation experience in a manufacturing/production environment
• Experience in a manufacturing environment and working knowledge of OSHA/EPA/safety regulations, manufacturing, and process automation, ISO9000, FDA and cGMP requirements
• Trained in Lean philosophy, and experience in applying Lean tools and techniques

TRAVEL REQUIREMENTS

20%: Up to 52 business days per year

PHYSICAL REQUIREMENTS

Medium-Exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.

ADDITIONAL REQUIREMENTS

• Able to sit and/or stand for extended periods; stand on concrete floors for long duration
• Able to climb stairs and ladders
• Must be able to multi-task, work under time constraints, problem solve, and prioritize.
• Must also be able to maintain confidentiality and resolve conflicts.
• Ability to make independent and sound judgments.
• Read and interpret data, information, and documents
• Analyze and solve problems
• Observe and interpret situations
• Work under deadlines with constant interruptions
• Must follow and comply with Plant’s Dress and Hygiene Code (SOI).
• Must follow and comply with all Company and Plant policies, procedure (SOIs), rules and State and Federal laws
• Proven ability to effectively prioritize and execute tasks in a high-pressure environment
• Excellent communicator with ability to maintain confidentiality and resolve conflicts and ambiguity
  West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening. #LI-AS1

• Provides leadership and training on Lean philosophies and tools to the entire organization.
• Organize and facilitate Kaizen / RIE (Rapid Improvements Events).
• Lead cross functional teams in deploying lean/sigma methods of continuous improvement.
• Assures that the Lean Daily Management System© is engaged and working as intended.
• Develop and maintain meaningful lean metrics, status update reporting, and documentation of identified and implemented projects.
• Monitors and reports on all savings and Lean activities monthly using standard reporting templates.
• Facilitates the development, follow through and adjustment of a lean strategic plan for the site.
• Assesses and reports on plant progress to keep implementation on track.
• Leads and manages site DMAIC program.
• Works closely with other Lean Leaders to identify opportunities for Best Practices sharing between sites.
• Assures ongoing Lean and DMAIC training for all employees as required/necessary.
• Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
• Performs other duties as assigned based on business needs.
• Identifies and removes barriers to success.