Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
Accountabilities:

Program Administration

• Provides the Central Service Provider (CSP), Local Distribution Company (LDC), and the Ontario Energy Board (OEB) with up-to-date contract information
• Answering program questions and redirecting customers to the OESP portal, or OESP contact center to complete their application, or get more information
• Pre-screening applicants on the phone or in person for OESP/LEAP eligibility
• Manually verify the household income for applicants who have not filed a tax return in the last two years, for applicants whose household employee income circumstances have changes since they last filed their taxes (for OESP), and the relevant household information for those looking to qualify for the LEAP
• Informing applicants who do not meet the income eligibility criteria based on the manual verification of income performed by the agency, that they are not eligible for the program
• Informing successful applicants of the OESP/LEAP that they are eligible
• Assisting applicants with completing and submitting online and paper calculations to the CSP, and the LDC.
• Mailing the OESP consent form on behalf of applicants (if requested/required)
• Process payment vouchers, collecting necessary backup information, and corresponding with Accounting Department to process payment to LDC on behalf of qualified clients who qualify for LEAP
• Maintain accurate records of client information while maintaining confidentiality and providing program, logs of activities, operational and statistical reports as required in a timely, accurate, and organized manner.

Health and Safety

• Responsible for abiding by The Salvation Army’s Health & Safety Policies and Procedures and work in compliance with the Ontario Health & Safety Act and Regulations, use personal prescribed safety equipment and clothing as directed by the employer, report workplace hazards, dangers, injuries or illness, work in a manner as required by the employer, and report workplace injuries or illness.

Perform other duties as required.

Please refer the Job description for details