Learn to Swim Team Leader – Norlane ARC - Internal Only at City of Greater Geelong

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Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

73796.0

Posted On

25 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Aquatic Education, Customer Service, Staff Supervision, Program Planning, Rostering, Scheduling, Performance Evaluation, Time Management, Child Protection, Communication, Conflict Resolution

Industry

Government Administration

Description

About the role The Learn to Swim Team Leader plays a key role in delivering a high-quality, safe and customer-focused aquatic education program. Supporting the Learn to Swim Coordinator, this position provides day-to-day leadership, supervision and operational support to instructors, ensuring consistent teaching standards and positive participant experiences. The role also contributes to staff development, program planning and continuous improvement, while acting as a central point of contact for staff, customers and stakeholders when required. Key responsibilities include: * Provide day-to-day guidance, support and supervision to Learn to Swim instructors * Assist with class allocations, ensuring participants are placed appropriately based on ability and progression * Support rostering and scheduling of instructors to meet program demands * Monitor and evaluate instructor performance, providing feedback and development support * Assist in maintaining program quality, safety standards and customer satisfaction * Act as a key contact for staff and customers, resolving issues and supporting smooth program operations About you To succeed as a Learn to Swim Team Leader, you will bring strong leadership capability combined with a passion for aquatic education and customer service. You will have a solid understanding of Learn to Swim programs and the ability to support and guide instructors to deliver consistent, high-quality lessons. Your communication skills will enable you to build positive relationships with staff, children and families, while confidently managing challenges as they arise. Strong organisational and time management skills are essential, allowing you to coordinate classes, contribute to rostering and meet competing priorities. You will also demonstrate a proactive approach to continuous improvement, a commitment to safety and child protection, and the flexibility to work across a range of shifts, including mornings, evenings and weekends. Essential Qualifications: * Swim Teacher Qualification * Provide First Aid & CPR * Current Working with Children Check Preferred candidates will be required to undergo a National Police Check and a pre-employment medical assessment as part of the recruitment process (funded by the City). If this sounds like the role for you, then click apply now! A career with us We’d love for you to continue your career with the City and set the benchmark for a sustainable, inclusive and culturally safe workplace. With a range of benefits, flexible working options, learning and development opportunities, support services and the opportunity to give back to the community, the City has so much to offer! Click https://www.geelongaustralia.com.au/employment/article/item/8d1155a0d84344d.aspx [https://www.geelongaustralia.com.au/employment/article/item/8d1155a0d84344d.aspx] to view all the benefits to you working at the City. We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process. Applications and Enquiries Click the Position Description link to view more information about this position. Enquiries: Georgia Gordon Rock, Assistant Manager - Norlane ARC & Lara Aquatic Centre | GGordon@geelongcity.vic.gov.au [GGordon@geelongcity.vic.gov.au] Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au [careers@geelongcity.vic.gov.au] noting your preferred method of communication and contact details and a member of the team will be in touch. We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.

Responsibilities

Provide day-to-day leadership and supervision to Learn to Swim instructors to ensure high-quality aquatic education. Manage class allocations, rostering, and staff performance while acting as a primary contact for customers and stakeholders.