Learner Development Administrator (LDA) at Toyota South Africa Motors

, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administration, Customer Service, Event Coordination, Information Management, Database Maintenance, Problem Resolution, Communication, Project Management, QMS Knowledge, SOP Development, PC Literacy, Legislation Compliance, Relationship Building, Negotiation, Feedback Mechanism, Strategic Review

Industry

Motor Vehicle Manufacturing

Description

A vacancy exists at TALA for a Learner Development Administrator (LDA). The incumbent will be a team member of the Learner Support Centre (LSC) and will play a vital role in the support functions for the Academy. TALA provides training to the dealer network and that requires an efficient and professional LSC to ensure adherence and compliance to a broad range of legislative and best practice requirements. The LDA will perform the administrative tasks according to processes defined in the QMS and will support with a variety of projects to ensure the ultimate success of the Academy. KEY PERFORMANCE AREAS: Administration: Support with updating of QMS, SOP’s. Commercial activities Reports Record keeping and information management. Learner Management System administration (Building of prospectus, learner activations, learner support diary, billing, events, calendar) Support with distribution of training inventory across BNLE countries Database maintenance Customer Services: Customer services liaison, problem and query resolution and feedback. Service provider liaison and adherence to SLA Events Co-ordination / Facilities: Perform project plan activities related to function. Tracking and feedback on project activities Participate in PDCA activities. Establish and maintain SOP’s for facilities. QUALIFICATIONS AND EXPERIENCE NQF level 5 - 240 credits or above qualification ETD or related environment. Knowledge and experience - Administration, training administration and shared services process ETD Legislation and compliance TSAM & TALA policies and procedures Experience in customer service role. PC literacy (Advanced Excel, MS Projects and SAP/SAP Concur) COMPETENCIES Accurate Information gathering and analysis Awareness and commitment to our mission Awareness of situations and decisiveness Communication and sharing of mid to long term plans Creation of innovation vision Establishing framework and systems for organisational review Feedback of evaluation and long-term development of others Strategic review of work methods Negotiation and good communication Relationship building IMPORTANT DIMENSIONS: May be required to act in the capacity of surrounding posts. May be required to work after hours. Will be required to participate in Development Programs Strategic reallocation of resources and review of work methods Suitable assignment and objective performance review THIS APPOINTMENT WILL BE MADE IN LINE WITH THE COMPANY’S EMPLOYMENT EQUITY POLICY EMAILED APPLICATIONS WILL NOT BE ACCEPTED

Responsibilities

The Learner Development Administrator will support the Learner Support Centre by performing administrative tasks and assisting with various projects to ensure the success of the Academy. Key functions include managing the Learner Management System, maintaining records, and coordinating events.