Learning Administration & Services Sr Analyst at Citi

Heredia, , Costa Rica -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Process Improvement, Communication Skills, Data Analysis, Performance Evaluation, Vendor Management, Stakeholder Management, Operational Efficiency, Reporting Processes, Team Collaboration, Strategic Initiatives, Presentation Skills, Diplomacy Skills, Project Management, Cross-Franchise Initiatives, Client Allocations, Business Critical Milestone Reporting

Industry

Financial Services

Description

Improves process efficiencies in support of unit objectives. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Work generally affects own team as well as other closely related work teams. including duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities. Ensure that data is summarized from across the business to provide critical information to executive team Partner directly with various players across decision management groups, analyze data and evaluate multiple sources to develop recommendations on high-priority strategic initiatives, including the annual strategic plan Formulate and shepherd cross-franchise initiatives and programs from conception to completion Help to manage executable strategies, partnering across the organization Establish best practices and principles for the decision management organization globally In conjunction with the team - understands the complexities of the department Profit and Loss (P&L); appropriate accruals, client allocations in order to improve operational efficiency and productivity. Help provide oversight of the Business Critical Milestone Reporting process and various other executive / client / management reporting processes. Ensure quality, efficiency and accuracy throughout the reporting process. Work with the team and respective Decision Management leaders on the communication strategy (e.g. town halls, new hire events) for the department and facilitate the development of communication materials and presentations for senior management, including C-level management, the Board of Directors, Operating Committee and other key stakeholders as required Experience in Vendor Management and Learning Operations preferred. Relevant experience in global and complex settings with multiple stake holders experience in area related to analytics Individual contributor with the ability to work in a team of diverse skill sets and cultures Demonstrated success in managing deliverables within given timeframes; ability to cope under time pressures Consistently demonstrates clear and concise written and verbal communication Bachelor's/University degree or equivalent experience Experience in Vendor Management (Administration, planning and third party management). Experience in Stakeholder Management (Leading / Driving Process Improvement initiatives). ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Responsibilities

The role involves improving process efficiencies and managing daily tasks related to performance evaluation and compensation. It also includes partnering with various teams to analyze data and develop recommendations for strategic initiatives.