JOB DESCRIPTION

The role:

• First point of contact for all learning and development queries
• Managing the learning and development inbox
• Using the Acas learning management system to set-up and administer learning events and programmes
• Managing the learning calendar of events
• Supporting learning events and programmes; including sending out joining instructions, managing attendance lists and evaluating events
• Booking individuals on external courses and events
• Monitoring delegate lists for internal and external programmes
• Supporting budget management; including updating finance spreadsheets, raising purchase requests, monitoring purchase orders and arranging for payment of invoices
• Liaising with external suppliers
• Maintaining records for individuals and the organisation for internal and external learning
• Providing reports on learning activity across the organisation
• Supporting the induction of new starters
• Providing support as and when required for members of the learning and development team and the wider People Directorate

Who we are
Acas exists to make working life better for everyone in Britain. We are the experts in workplace matters, we’re impartial, so we’re not on anyone’s side. That means we’re working for everyone to help prevent and resolve workplace issues.
Acas helps employers and employees by providing information, advice, training, conciliation and other services that prevent or resolve workplace problems.
Acas has been recognised for its Diversity and Inclusion in the workplace from the Employers Network for Equality and Inclusion awards – Disability Confident Highly Commended; Pay Gap award winner and Overall winner for public sector organisations. Acas is committed to providing services and developing policies which embrace diversity, promote equality of opportunity and eliminate unlawful discrimination.

AS PART OF THE APPLICATION PROCESS, YOU WILL BE ASKED TO COMPLETE:

A 250-word statement on the Managing a Quality Service Behaviour
An evidence-based statement of suitability reflecting the essential criteria Experience requirements as listed in the Job Description. Your statement of suitability should be no longer than 750 words. It should avoid generalised assertions, instead including specific examples of achievements, explaining the degree of challenge, what you did and the outcomes.
Should a large number of applications be received, an initial sift may be conducted using the:

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

TYPE OF ROLE

Administration / Corporate Support
Human Resources
Other

THE PURPOSE OF THE ROLE:

The purpose of this role is to provide a customer focused learning and development service to Acas and to support staff with their learning and development needs. They will be a key member of the team and support the delivery of learning activity and key projects across the business. They will provide an effective, accurate and comprehensive day-to-day administration service, helping to ensure that we provide a high-quality service to customers.
This is an ideal first job in learning and development or human resources.

The role:

• First point of contact for all learning and development queries
• Managing the learning and development inbox
• Using the Acas learning management system to set-up and administer learning events and programmes
• Managing the learning calendar of events
• Supporting learning events and programmes; including sending out joining instructions, managing attendance lists and evaluating events
• Booking individuals on external courses and events
• Monitoring delegate lists for internal and external programmes
• Supporting budget management; including updating finance spreadsheets, raising purchase requests, monitoring purchase orders and arranging for payment of invoices
• Liaising with external suppliers
• Maintaining records for individuals and the organisation for internal and external learning
• Providing reports on learning activity across the organisation
• Supporting the induction of new starters
• Providing support as and when required for members of the learning and development team and the wider People Directorat