Learning and Development Administrator

at  Royal Surrey NHS Foundation Trust

The Learning and Organisational Development Department is seeking a motivated individual with excellent communication and team working skills to join the Career Progression and Apprenticeship Service as an Administrator.
Our mission is to deliver a sustainable and successful apprenticeship programme that offers high quality employment opportunities, delivers high quality patient care and supports local people into fulfilling and rewarding careers.
There is no better feeling than watching people you have supported flourish and grow and we are looking for an individual who feels as passionately as we do to join our team and help us in delivering our mission.
The successful candidate will manage the administrative processes for the service, acting as the first point of contact for enquiries and will provide basic career advice on how individuals can ‘get ready’, ‘get in’ and ‘go further’ in their NHS careers.

Provide guidance on apprenticeship opportunities and potential routes into NHS careers
Proactively communicate the benefits of apprenticeships to ensure the value is recognised by young people, job seekers and those looking to progress their careers
Support candidate eligibility checks and provide advice and guidance on meeting funding requirements
Manage applications and oversee the end-to-end recruitment, selection and on boarding processes
Guide managers through the design and implementation stages of apprenticeship development
Contribute to the development of widening participation strategies and monitor access to apprenticeships to ensure inclusivity
Conduct surveys and audits to ensure quality standards are maintained, areas for improvement are identified and action plans are implemented
Maintain the Digital Apprenticeship Service account, ESR, ILR and internal databases, ensuring training and expenditure is recorded accurately
Maintain strong relationships with partnerships organisations and support the creation and delivery of an annual programme of opportunities
Support content creation for the internal webpages and ensure information is kept up to date
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn’t the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=5HsiGn9joTQ
Respond to career guidance requests from internal staff and external individuals.
Provide up to date information on roles, pre-requisites and career pathways.
Record details of enquirer, type of query, guidance given and possible outcome.
Respond to requests received from schools to attend events related to healthcare careers.
Disseminate to NHS Career Ambassadors to gain support.
Prepare resources ready for staff to attend careers events, including publicity materials, display boards and carriers, general crib notes which will include pre-requisites for qualifications and information on roles available within the NHS and career opportunities within the Trust.
As necessary, personally attend and advise at careers events, workshops, and training sessions to promote working in the NHS.
Maintain records of career activities to include, school/college name, approximate number of students, main enquiries, length of time spent on the career visit.
Check resources back in and top up with general resources ready for next visit.
Maintain level of resources, anticipating busier times in the school/college calendars.
Work with the Career Progression and Apprenticeship Lead to plan and manage the annual career’s events in the hospital, ensuring their smooth running.
Booking rooms, liaising with attendees and communicate with a range of stakeholders to promote the event.
Check that the information for the career ambassadors on the internal Roogle and external Trust website is up to date and accurate.
Provide administrative support for the Career Progression and Apprenticeship Lead in this area.
Please refer to the attached job description for further information