Role: Learning and Development Consultant - Retail

Location: Dubai, United Arab Emirates

Industry: Retail

Function: Training / Development

Experience: Minimum 7 years

Job Type: Full-timePosition OverviewThe Learning and Development Consultant - Retail role in Dubai, United Arab Emirates is a senior Retail opportunity focused on strengthening workforce capability and commercial performance. Al-Futtaim Retail is hiring an experienced learning professional to create scalable development programs, improve facilitation quality and turn operational needs into engaging learning experiences with measurable business value.Job DetailsCountry: United Arab Emirates

City: Dubai

Industry: Retail

Function: Training / Development

Salary: 18000-28000

Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.

Gender: Any

Candidate Nationality: Any

Job Type: Full-timeRole ContextThis role connects business priorities with practical capability-building solutions across a diverse retail portfolio. The consultant willdiagnose performance needs, design appropriate learning journeys and enable managers, facilitators and delivery partners to support learning at scale. The position influences employee performance by combining instructional design, experiential activities, digital engagement and data-backed evaluation.Key Responsibilities

• Diagnose business and performance requirements through consultation with stakeholders.
• Translate identified capability gaps into brand-specific learning interventions.
• Design outcome-led learning architectures suited to different commercial and operational environments.
• Develop facilitators, managers and delivery partners to extend the reach and consistency of learning programs.
• Establish clear coaching, accountability and facilitation standards across the delivery network.
• Create experiential learning activities such as simulations, business games and team-development events.
• Build digital learning journeys that sustain engagement before, during and after formal training.
• Apply instructional-design methods when developing content, exercises and supporting materials.
• Produce creative learning campaigns using visual storytelling, animation and digital design tools.
• Lead workshops and learning programs while maintaining high facilitation standards.
• Monitor delivery quality and address inconsistencies that may weaken learning outcomes.
• Develop stakeholder networks across brands, functions and operating teams.
•