The Learning and Development Coordinator will support day-to-day HR operations, focusing on workforce administration, HR systems management, and employee lifecycle processes. The role requires proficiency in HRIS systems, with a strong preference for SuccessFactors experience. The ideal candidate will contribute to efficient HR operations and help drive process improvements.

QUALIFICATIONS AND SKILLS:

Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
Experience: 1–3 years in HR operations or coordination roles; experience with HRIS systems required, SuccessFactors preferred.

TECHNICAL SKILLS:

o Proficiency in MS Office Suite, especially Excel.
o Knowledge of HRIS functionality, workflows, and reporting.

SOFT SKILLS:

o Strong organizational and multitasking abilities.
o Excellent communication and problem-solving skills.
o Attention to detail and ability to maintain confidentiality

1. Workforce Administration:
   o Manage hire-to-retire processes, including onboarding, employee data management, and offboarding.
   o Ensure accurate maintenance of employee records in the HRIS system.
2. HRIS System Support:
   o Maintain and update HRIS (preferably SuccessFactors) to support operational and reporting needs.
   o Assist in system enhancements, upgrades, and testing.
3. Compliance and Reporting:
   o Prepare HR reports and dashboards to track workforce metrics.
   o Ensure compliance with HR policies, standards, and data protection regulations.
4. Employee Support:
   o Respond to employee queries related to HR processes and systems.
   o Collaborate with HR business partners and other stakeholders to enhance employee experience.
5. Process Improvement:
   o Identify opportunities to optimize HR workflows and leverage HRIS capabilities.
   o Support HR initiatives, including system implementations and change management programs.