Who is New England Seafood International?
New England Seafood International (NESI) was established in 1991 and is an importer and processor of premium fresh and frozen sustainable fish and seafood. NESI employs circa 850 people across three sites in the UK and imports a wide range of wild and farmed fish and shellfish from all around the world. We are part of the Sealaska Corporation, an Alaska Native corporation formed in 1971 and which is owned by 26,000 Tlingit, Haida and Tsimshian shareholders, who are all bloodline descendants of the first settlers to the Americas.
Our vision is to “show people how to enjoy fish every day” and we pride ourselves on our supply chain integrity, sustainable sourcing and high-quality product. Our values run through our business and are Respect, Customer Care, By Learning We Grow, Team Spirit and Integrity.
L&D Coordinator
Title: L&D Coordinator
Reports to: Group L&D Manager
Location: Chessington
Salary: DOE
Shift pattern: Monday - Friday
Hours: 8am-5pm, 40 hours per week
At NESI our core purpose is enhancing lives through fish, and we believe people are the most important asset to any business, that is why we choice to put all our people first by investing in developing our leaders to ensure they can support their teams in growing individuals, to reach their true potential.
We are looking For highly engaged, motivated individual to join our L&D team, where you will be given a fantastic opportunity to develop your skill set and the skill set of others. The right attitude, willingness to learn, a sense of humour and team working ethic is a must!
The purpose of this role is to support the needs of individuals, teams and the business through ensuring the smooth co-ordination, delivery and administration of learning initiatives.
The Learning & Development Team
Our sites measure success via our SPQDC, the L&D team are responsible for:
Safety –Ensuring every employee is provided with the right knowledge to work safely within our sites. Delivering Health & Safety training as part of our induction programme and refreshing this at regular intervals. Developing SOPs and tracking training progress against these, working collaboratively with the Operations team and On-the-job-Mentors.
People – Delivering both classroom and on the job training, identifying any knowledge and skills gaps in conjunction with team managers, and providing the required training for employees to fully complete their roles. Delivering a best-in-class induction programme that brilliantly welcomes our new colleagues to NESI, supporting employee engagement and retention.
Quality – Ensuring every employee is provided with the right knowledge to produce safe and high-quality products. Collaborating with our Technical team to ensure training delivered complies with our customer standards, helping ensure we are audit ready every day.
Delivery –Ensuring that we set our colleagues up for success with appropriate training and guidance to work efficiently and meet service levels for our customers.
Cost –Co-ordinating external training, selecting learning initiatives and providers that drive ROI for the business. Ensuring we have the right skills in the right areas to optimise labour costs with the aim to reduce price per pack produced.
Role & Responsibilities

Operational

• Deliver an informative and engaging Induction for all new joiners, maintaining Induction records for all colleagues.
• Create and maintain mandatory training plans for the Chessington site and ensure these are effectively carried out and up to date.
• Ensure all Operational personnel are trained to the required Health & Safety and Food Safety standards, as well as the SOPs defined for their respective job role.
• Understand and scope Standard Operating Procedures (SOP’s) where required for defined activities, reviewing existing SOPs at the defined frequency to ensure best practice is maintained.
• Ensure attendance meeting at T3 for days present on site by Learning & Development team, and provide updates against L&D activity for the site and performance against KPIs.
• Support in both internal and external audits with the gathering and collation of any documentation requested.
• Present and answer questions in an audit environment, be that internal or external.
• Partner your identified stakeholders, up to and including T3 on a regular basis, supporting them with their team’s training plan.
• Design and deliver a broad range of training packages, as identified through TNAs conducted with stakeholders.
• Organise external Learning & Development interventions for Chessington colleagues, selecting best in class training providers.

Systems & Knowledge

• Manage and maintain the integrity of the Training Matrix / Dayforce LMS for the site, ensuring compliance is upheld by all stakeholders.
• Ensuring all training records are saved and maintained for site compliance.
• Be responsible for upholding and developing your own operational and product knowledge as well as you own CPD.
• Escalate any risk to compliance to L&D Manager/T4 at earliest opportunity.
• Support in any ad-hoc Learning & Development projects as and when required.

What experiences, knowledge and capabilities do I need to demonstrate?

• Ability to communicate upwards, downwards and sideways
• Ability to manage stakeholder expectations
• Strong working knowledge of Microsoft Office including Word, Excel, PowerPoint and Outlook
• Highly organised with planning and time management skills
• Detail orientated
• Target driven with high standards of delivery and consistency
• Ability to work in a collaborative manner to ensure all parties are fully engaged
• Energised and self-motivated
• Demonstrated ability to encourage and motivate others
• Qualification in learning, education or training, or CIPD qualified (preferred), or willing to work towards this.
• Experience working in FMCG or similar production environment (preferred)

NESI Health and Safety
New England Seafood International will work to ensure it fulfils its moral and legal responsibilities and will not compromise on Health & Safety. We have a strong belief and culture that no one should be hurt resulting from our operations. Health & Safety will always be given priority when considering other business activities.
We will ensure that all persons are provided with a safe working environment and have access to suitable welfare facilities including safe access and egress.
We will ensure all our staff are site inducted, provided the necessary levels of H&S training to work safe on site and provided expert training for their role. In order for people to work safely and on completion of a detailed risk assessment, we will provide suitable and appropriate machinery, equipment and PPE to fulfil this objective.
Our H&S objectives will always be reviewed frequently and will be communicated openly through the business and will be used to drive continued improvement to our H&S standards and culture. This is achieved by consultation and positive interaction with our employees.
NESI Food Safety
Every employee is expected to be proactive in adhering to Food Safety rules and is encouraged to actively promote and cultivate a Food Safety Culture within the workplace; as a company, we are committed to providing ongoing support, comprehensive training, and the necessary tools to continuously upskill our knowledge about food safety, empowering all team members to engage in open communication with the NESI colleagues to share ideas, address challenges, and collaboratively uphold our commitment to Food Safety Excellence

Please refer the Job description for details