ABOUT THE OFFICE OF THE INSPECTOR GENERAL (OIG)

Since its creation as the nation’s first state-level inspector general’s office, the Massachusetts OIG has been at the forefront of promoting effective government and the responsible use of public money and property. The OIG is an independent agency charged with preventing and detecting fraud, waste and abuse in the use of public funds and public property. By statute, the Inspector General (IG) has broad authority to oversee the use of state, local and federal funds by state and local governments, as well as by those whose receive governments, as well as by those who receive government funds or use public property. This includes state agencies, counties, cities, towns, quasi-governmental authorities and districts, as well as individuals, corporations and not-for-profit organizations that do business with the government.
The Office is led by the Inspector General of the Commonwealth, who is appointed by the Governor, Attorney General and Auditor “…solely on the basis of integrity and demonstrated ability in accounting, auditing, financial analysis, law, management analysis, public administration, investigation or criminal justice administration.” M.G.L. c. 12A, § 2.
The Office is organized into 12 business units, operates from two locations, employs approximately 90 staff, and has an annual budget of approximately $9.8M. Additional information about the office may be found at https://www.mass.gov/welcome-to-the-office-of-the-inspector-general.
The OIG enabling statute is Chapter 12A of the Massachusetts General Laws (Chapter 12A). Further details may be found at Chapter 12A (malegislature.gov).

LEARNING AND DEVELOPMENT DIRECTOR: POSITION OVERVIEW

The Learning and Development Director will be responsible for overseeing creating and implementing the learning and development goals of the OIG. This position is responsible for developing and implementing a plan to grow this division and expand our support to our customers. One of the key responsibilities will be to successfully manage the use of the new learning management system (LMS). The Director will have responsibility for managing the OIG Academy including curriculum development, working with outside agencies, marketing and outreach, and ensuring that courses are effective. The Director will also be responsible for managing Procurement Support, including delivering strong customer service through technical assistance and support. Additionally, the successful candidate will be a strong manager and a strategic leader with the ability to understand and implement the Inspector General’s vision into reality. This position reports to the Chief Operating Officer.

KEY ABILITIES, SKILLS AND EXPERIENCE:

• At least ten years of management experience in an academic or corporate training, continuing education, professional certification or similar program.
• At least ten years of experience working in a training program, higher education, or another educational environment.
• Demonstrated knowledge of and skills in effective adult learning practices, including instructional design and training facilitation, both in-person and virtual.
• Knowledge of instructional design, pedagogy, and instructional modalities.
• Knowledge and understanding of how to implement and manage learning management systems and virtual meeting/training platforms.
• Demonstrated work experience planning and carrying out detailed projects.
• Ability to represent the OIG in a professional and respectful manner.
• Excellent communications, data management and organizational skills.
• Ability to remain flexible and to show initiative when completing assignments.
• Ability to communicate clearly, efficiently and effectively.
• Strong supervisory and interpersonal skills, including the ability to adapt communication style to multiple cultural environments.
• Ongoing commitment to supporting a diverse and inclusive work environment.
• Strong time-management skills and a demonstrated ability to meet deadlines.
• Ability to handle several projects at one time.
• Ability to work independently as well as part of a team.
• Familiarity with Anthology Blackboard LMS.
• Proficient in Microsoft 365, Outlook, Word, SharePoint, PowerPoint and other commonly used computer software applications.

PREFERRED ABILITIES, SKILLS AND EXPERIENCE INCLUDE:

• Training or coursework in a relevant field, such as business, public administration, project management, project planning, or education.
• Familiarity with learning management and customer service software.
  Salary Range: $125,000 to $135,000
  Other Position Information: Full time/Exempt

• Work collaboratively with staff and leadership to assess developmental needs to prioritize and build learning offerings that further OIG’s strategy and vision.
• Manage OIG Academy and Procurement Support operations.
• Prepare and manage class schedule and project planning.
• Responsible for collaborating with communications staff to develop communications and outreach plan for the Division.
• Develop and review Division policies and procedures.
• Oversee compliance with Academy accreditations.
• Maintain and develop relationships with other state and local agencies.
• Develop and expand training and education for state employees and other stakeholders.
• Develop course catalog with core semester offerings and the capacity to integrate ad hoc offerings as requested.
• Develop and implement an appropriate mix of delivery methods including hybrid learning, onsite using the OIG classroom, and offsite.
• Utilize data to review and improve delivery methods, support and outreach.
• Provide presentations to various outside groups about the OIG.
• Seek continuous improvement to L&D operations.
  Qualifications