EXPERIENCE AND QUALIFICATIONS/TRAINING

• Proven experience as a learning and development professional and implement training programmes a qualification or certification would be advantageous
• Experience of compiling management information and working to performance indicators
• Experience of managing others

KNOWLEDGE AND SKILLS

• Familiarity with e-learning platforms and learning management systems
• Experience in managing projects and budgets
• Understanding of training trends and developments in learning technologies
• Ability to track the performance of training reports and contribute to strategies for staff engagement and improvement
• Excellent communication and negotiation skills
• Ability to build rapport with staff and partners
• Organised, with the ability to manage a varied workload and priorities
• Attention to detail
• Able to solve problems effectively and efficiently
• Proficient in Microsoft 365, particularly Teams and SharePoint

ADDITIONAL REQUIREMENTS

• Basic disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role
• Full drivers’ licence and access to a vehicle

JOB PURPOSE

• To deliver and develop our learning and development programme, aligned to our organisation’s objectives
• To manage a member of the team and be the expert for all learning and development enquiries

MAIN RESPONSIBILITIES

• To implement and deliver our learning and development strategy
• To track, analyse, and take accountability for our learning and development performance indicators
• To produce timely management reports
• To actively identify and deliver training needs, through consultation as required
• To ensure our management development programme delivers a comprehensive framework for developing our managers
• To negotiate partner contracts, and build and maintain relationships with third-party training providers
• To understand and contribute to the management of the learning and development budget
• To manage our learning and development systems to ensure correct up-to-date data, resolution of any issues, and implementation of system enhancements
• To continually review and develop course content
• To line manage the learning and development administrator, coaching and supporting them with their day-to-day role and development
• To own and develop our learning and development policies to ensure they are in line with current legislation and support our working practices, with support from the human resources manager
• To work as part of the team on other human resources-led initiatives
• To carry out any other reasonable duties required in the interest of the organisation