Emirates Palace Mandarin Oriental, Abu Dhabi is looking for Learning & Development Manager to join our People & Culture team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Emirates Palace is the definition of an unrivaled Arabian fantasy. From a 1.3 km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a lifetime holiday or for events and meetings that make a statement, with some of the city’s largest hotel conference centres. Emirates Palace offers award-winning 5-star luxury hospitality and authentic local experiences with 394 luxurious rooms and suites along with award-winning culinary cuisines.

• Analyzing learning and development needs in all areas of the hotel
• Developing a strategy for learning and development of all colleagues
• Ensuring colleagues training needs are met by arranging resources for training to be conducted throughout the hotel (i.e. providing a first-class training environment emulating our guests meeting environment)
• Designing, delivering and arranging training programs to address specific training needs
• Assisting all department heads with making and implementing training decisions in their areas
• Managing the performance and development for all colleagues
• Maximizing learning by providing a creative, fun and exciting environment in delivering trainings such as: MOve In orientation, On-Job Training, Group Training Techniques program, Interviewing for Success, Presenting for Success, MOve Up and any new training programs as provided by Corporate Learning & Development
• Reporting on training completion rates across the Property
• Supporting all efforts to enliven our Company’s Mission, Vision, Pillars and Legendary Quality Experiences throughout the hotel
• Controlling training expenses and managing expenditures to meet the property’s needs while remaining within budget guidelines