Momentum ITSMA is a growth consultancy that enables global organisations to achieve market-beating performance by winning, growing, and retaining their most valuable client relationships. Due to the growth of the business and internal progression, we are now seeking additional talented people to join our dynamic work environment and be part of delivering market-beating success, based in our London office.

• Manage day-to-day operations in all areas of the learner journey, such as registration, notifications, user accounts, reports, and course creation
• Define, coordinate and execute project tasks and resources across multiple clients to ensure a successful learning process
• Create and manage all LMS activities, ensuring accurate reporting within the LMS and supportive technology platforms
• Provide an exceptional learner experience through proactive and engaged communication during all points of contact for both the client and the learner
• Manage weekly / monthly status updates to client and internal stakeholders
• Manage deliverables and deadlines, communicating changes proactively
• Successfully on-board each new cohort and partner with facilitators to successfully implement an effective communications plan with the training journey.
• Participate in client meetings and strategic planning sessions for learning programs