Learning and Development Manager at nv REXEL BELGIUM via VDAB
British Columbia, British Columbia, Canada -
Full Time


Start Date

Immediate

Expiry Date

23 Dec, 26

Salary

80000.0

Posted On

24 Sep, 26

Experience

18 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Other / Unclassified

Description
  • Align learning initiatives with business priorities, customer experience objectives and organisational growth.
  • Partner with the Senior HR Manager, Head of Retail to identify capability gaps and translate them into practical development solutions.
  • Build scalable learning frameworks that support a rapidly expanding international business.
  • Retail Learning & Commercial PerformanceDevelop programmes that strengthen product knowledge, brand storytelling, clienteling, selling skills and service excellence.
  • Work closely with the Head of Retail and Store Managers to improve capability across the retail network.
  • Ensure learning initiatives contribute directly to improved customer experience and commercial performance.
  • Design ad hoc product training and launch programmes that prepare store teams for new collections.
  • Onboarding & Employee DevelopmentDesign and continuously improve onboarding programmes for both retail and corporate employees.
  • Create engaging learning journeys that accelerate confidence, knowledge and productivity.
  • Ensure every employee develops a strong understanding of the LUCA FALONI brand, products, craftsmanship and customer philosophy.
  • Standardise onboarding across international markets while allowing flexibility for local requirements.


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Responsibilities
  • Align learning initiatives with business priorities, customer experience objectives and organisational growth.
  • Partner with the Senior HR Manager, Head of Retail to identify capability gaps and translate them into practical development solutions.
  • Build scalable learning frameworks that support a rapidly expanding international business.
  • Retail Learning & Commercial PerformanceDevelop programmes that strengthen product knowledge, brand storytelling, clienteling, selling skills and service excellence.
  • Work closely with the Head of Retail and Store Managers to improve capability across the retail network.
  • Ensure learning initiatives contribute directly to improved customer experience and commercial performance.
  • Design ad hoc product training and launch programmes that prepare store teams for new collections.
  • Onboarding & Employee DevelopmentDesign and continuously improve onboarding programmes for both retail and corporate employees.
  • Create engaging learning journeys that accelerate confidence, knowledge and productivity.
  • Ensure every employee develops a strong understanding of the LUCA FALONI brand, products, craftsmanship and customer philosophy.
  • Standardise onboarding across international markets while allowing flexibility for local requirements.


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