The L&D manager is responsible for identifying Teraco’s training needs and developing technical training programs to meet these requirements. In addition, the L&D manager implements programmes and ensures that the quality of training programmes are of the required standard. He or she is also responsible for output and results of training interventions to help employees develop skills and knowledge related to their job roles.

SKILLS REQUIREMENT

• Excellent verbal and written communication skills
• High energy level
• Ability to read and understand technical documents, processes and procedures.
• Good planning skills
• Proactive problem solver and quick response to potentially critical situations
• Ability to work independently & a positive team player
• Conducts oneself professionally, exhibits high levels of tolerance and patience
• Responsible for continued learning and self-development
• Comprehend, and follow work plans, sequence of operations, standard operating procedures, and process flow diagrams
• Familiarity with Learning Management Systems (LMS) and other training technologies.

QUALIFICATIONS AND EXPERIENCE

• Matric qualifications
• A relevant Bachelor’s degree (e.g. Engineering, Education, Organizational Development, Business Administration, Human Resources) is preferred
• Certified Professional in Learning and Performance (CPLP) or similar certification is advantageous.
• 5+ years relevant working experience
• Advanced Microsoft Office skills
• Proven experience in developing and implementing L&D strategies in line with organisational goals and culture
• Experience in the data center industry or a technical environment is desirable
• Experience in creating role-based training programs, including the development of training materials and the use of various training delivery methods (e.g., classroom, online, simulations).
• Proficiency in evaluating training effectiveness and implementing improvements based on feedback and performance assessments.
• Strong background in delivering engaging and effective training sessions
• Knowledge of electrical solutions i.e. AC/DC, Single Phase, 3-Phase (preferred) will be advantageous
• Own transport. Note: may include travel to various sites. Local via own transport.

Please refer the Job description for details