Learning and Development Specialist| Location: 11149 Research Blvd, Austin, Tx 78759| Schedule: Monday–Friday 7:30am-4pm
Austin Telco is seeking a skilled and engaging Learning and Development Specialist to facilitate in-person and virtual training for new and existing employees. This role partners with internal stakeholders to identify learning needs, designs and delivers effective training content, and supports employee development aligned with organizational goals. The Trainer also monitors training effectiveness and recommends improvements to enhance learning outcomes.

ADDITIONAL REQUIREMENTS

• Good credit standing (verified prior to hire)
• Successful background check and drug screening upon offer

• Design and develop training plans, instructional materials, and job aids to support employee learning.
• Facilitate interactive training sessions in various formats (in-person, virtual, blended) for diverse audiences.
• Partner with stakeholders and subject matter experts to identify learning gaps and implement training solutions.
• Collect and analyze feedback and knowledge checks to improve training content and delivery.
• Maintain training records and assist in managing the Learning Management System (LMS).
• Support new employee onboarding and coordinate training logistics with HR and leadership.
• Create and maintain training guides, manuals, visual aids, and course materials.
• Travel to branch locations as needed; must hold a valid driver’s license.
• Perform other duties as assigned by the Training and Development Manager.