ABOUT US

Exiger is a cutting-edge supply chain risk management (SCRM) software-as-a-service (SaaS) company with scalable offerings, using data to help corporations intelligently surface risk in business relationships. Exiger’s mission is to make the world a safer and more transparent place to succeed. Empowering its 550 customers across the globe, including 150 in the Fortune 500 and over 50 government agencies, with award-winning AI technology, Exiger leads the way in supply chain risk management.
Our work has been recognized by 40+ AI, RegTech, and Supply Chain partner awards. We were recently named a sector ‘Value Leader’ and a top-ranked vendor in SpendMatters’ Fall 2024 SolutionMap for Third Party Risk Management (TPRM) / Supply Chain Risk Management (SCRM) platforms, and recognized as a Leader in the inaugural 2025 Gartner® Magic Quadrant™ for Supplier Risk Management Solutions, positioned in the top-right quadrant for our ability to execute and completeness of vision.

THE ROLE

We are looking for a Learning & Development Specialist to join our team and play a critical role at the intersection of customer experience, product knowledge, and education. As a Learning and Development Specialist, you will report to the Global Head of Learning and Development and collaborate across teams to design, deliver, and manage scalable, high-impact training initiatives. This highly collaborative position is ideal for someone who loves translating complex technology into accessible learning and enjoys working with people. You will lead product enablement efforts for Exiger’s flagship platform, 1Exiger, and support broader onboarding and ongoing learning initiatives. This role requires strong instructional design ability, comfort with software platforms, and a passion for helping people succeed.

WHAT YOU’LL DO

• Design, deliver, and help manage new hire onboarding, bootcamps, and training programs for enterprise sellers and client-facing teams across Exiger’s tech solution platforms.
• Manage a portfolio of product training and enablement programs, including sales methodologies, product training, and new feature adoption.
• Develop high-impact learning materials such as battle cards, first call decks, second call decks, video walkthroughs, user manuals, and role-specific guidebooks.
• Drive the adoption of AI tools (e.g., ChatGPT, Copilot) and other sales technologies across workflows.
• Maintain an up-to-date digital asset library and ensure all training content reflects the latest product capabilities and customer needs.
• Track training effectiveness using analytics and learner feedback; iterate programs based on performance and business impact.
• Collaborate with GTM, Product, and Delivery stakeholders to align enablement efforts with onboarding KPIs, ramp speed, deal velocity, win rates, reduction in submitted support tickets, and other performance KPIs.
• Support internal training communications (e.g., learning updates) and produce reporting on learning progress and tool adoption.
• Refine onboarding and documentation processes to ensure clarity, consistency, and alignment with Exiger’s evolving tech stack and sales motions.