Learning and Development Specialist at Merchology

Plymouth, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

75000.0

Posted On

16 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Learning And Development, Training Design, Facilitation, Data Analysis, Microsoft Office, Learning Management System, Communication Skills, Project Management, eLearning Tools, Coaching, Employee Relations, HR Compliance, Documentation Skills, Onboarding, Employee Engagement, DEI Programs

Industry

Retail Apparel and Fashion

Description

Description Mur-chol-uh-jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world. Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchFam at our HQ in Plymouth, MN. Come see why we are a three-time Star Tribune Top Workplaces award winner! Merchology seeks a Learning and Development Specialist to join the People team. Reporting to the VP of People, the Learning and Development Specialist is a critical role responsible for company-wide training strategy, curriculum design, and delivery of learning programs that enhance employee skills, engagement, and performance. This role oversees onboarding, ongoing development, documentation, and knowledge management across all departments. As a key member of the People Team, this position also supports core HR generalist activities including employee relations support, benefits education, compliance initiatives, and People Team projects. A successful Learning and Development Specialist will: Lead the design, development, and delivery of scalable training programs that support all functions of the organization, including onboarding, systems training, professional skills, leadership development, and company processes. Update and create training content from scratch, including presentations, facilitator guides, eLearning modules, videos, job aids, and assessments. Maintain a consistent and engaging new-hire onboarding experience; manage onboarding schedules, tools, and tracking. Partner with department leaders to conduct training needs assessments and identify skill gaps across the organization. Evaluate the effectiveness of training programs using metrics, feedback, and performance outcomes; implement continual improvements. Ensure training materials stay up to date with business processes, system enhancements, and organizational priorities. Support and administer the Learning Management System (LMS) within Paylocity (Merchology’s HRIS), including course setup, assignments, reporting, and compliance tracking. Provide coaching, guidance, and support to leaders and SMEs who deliver or develop training content. Serve as a resource for employees and managers with questions about benefits and HR policies; assist in benefits education during onboarding and throughout the year. Support employee engagement initiatives, culture programs, and company events. Assist with HR compliance initiatives such as policy updates, training requirements, and documentation practices. Participate in employee relations intake or research. Help maintain accurate employee documentation and HRIS data as needed. Collaborate with the People Team on DEI, wellness, communication, and recognition programs. Requirements Bachelor’s degree or equivalent experience 3+ years’ experience in learning & development, training, HR, or a related field. Demonstrated ability to design training from scratch (not just deliver). Experience facilitating training for groups of all sizes and levels. Comfortable analyzing training effectiveness and using data to recommend improvements. Strong proficiency in Microsoft Office products, especially Power Point and Excel. Strong proficiency in an LMS within an HRIS (e.g., Paylocity). Excellent communication (written and verbal) and presentation skills. Ability to build relationships across departments and influence without authority. Strong organization, project management, and documentation skills. Able to multitask in a fast-paced, team environment. Must be capable of effectively managing and prioritizing individual projects, deadlines, and tasks. Experience with eLearning tools (e.g., Articulate, Canva, Loom), and preferred collaboration tools. Preferred knowledge of creation of custom learning module GPT tools. WHAT WE OFFER In addition to an outstanding creative culture, authentically nice people, and interesting work, we have: Competitive compensation: the estimated range for On-Target Earnings in this role is $68,000 to $75,000. On-Target Earnings consist of a combination of annual base pay and a variable target based on sales quota achievement Generous PTO (18 days per year) 8 company-paid holidays Hybrid work schedule for select departments 40 hours of paid volunteer time 401(k) with match Medical and dental insurance options, spending account options, including an HSA with employer match Company-paid life insurance Company-sponsored social events Premium brand partner discounts Employee-led events that include recognition, wellness, volunteering and DE&I LOCATION 3000 Niagara Lane North, Plymouth, MN 55447 Remote hybrid role: Two at-home days and three onsite days, with Wednesday required (following completion of training period) INDUSTRY Business to Business E-commerce and Apparel Merchology is an equal opportunity employer and Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email jobs@merchology.com for assistance.

Responsibilities

The Learning and Development Specialist is responsible for leading the design, development, and delivery of training programs across the organization. This includes overseeing onboarding, ongoing development, and supporting HR generalist activities.