ABOUT US

Augusta University is Georgia’s innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia’s cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia’s only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University’s distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcometotheboardofregentsuniversitysystemoffice is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18personnelconduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

JOB SUMMARY

The Learning & Innovation Specialist 3 (LIS) is a critical instructional technology consultant for Augusta University faculty, staff, and students. Augusta University students, leadership, faculty, and staff rely on the LIS for consultation, training, systems analysis, and support for using enterprise instructional technologies. Including learning management, lecture capture, secure digital assessment, course evaluation, communication, and collaboration tools.
The Learning & Innovation Specialist 3 is a seasoned instructional technology professional with a well-developed understanding of the curricula for the multiple programs of study at Augusta University. They are also subject matter experts for the software and systems that Augusta University uses.

REQUIRED QUALIFICATIONS

Bachelor’s degree from an accredited college or university in academic/educational technology, or related field of study, and five years’ experience in relevant field of work.

PREFERRED QUALIFICATIONS

Master’s degree from an accredited college or university in Education, Instructional/Educational Technology, or a related field, experience in a higher education environment, and teaching and/or training experience.

KNOWLEDGE, SKILLS, & ABILITIES

Decisions relating to prioritizing projects and problems within time and resource constraints. Must exercise judgment and discretion in regard to research grants, proposals, and protection of protected health information. Must ensure advice provided by faculty and leadership is accurate, competent, sound, and feasible. This position does interact with faculty and student data, and must persistently maintain the privacy, accuracy, security, and preservation of that data.

KNOWLEDGE

• Proficient in Microsoft Office and other computer software/databases
• Knowledge of analysis and instructional design techniques
• Knowledge of data analysis techniques
• Knowledge of documentation needs and techniques

SKILLS

• Skill in dealing with a variety of personalities while working to accomplish detailed and technical tasks
• Skill in training and teaching others and the ability to speak in front of an audience effectively with an engaging style
• Experience either directly performing business operations through the use of an automated information system or in a technology support role for these business operations
• Experience assisting users with troubleshooting information system applications and excellent interpersonal communication skills are required

ABILITIES

• Ability to maintain confidentiality
• Ability to interpret and respond to user problems
• Ability to type 45 wpm or more
• Ability to conduct and evaluate systems testing.

The duties include, but are not limited to:
INSTRUCTIONAL SYSTEMS CONSULTATIONS: Provides systems administration and/or systems analysis for support and troubleshooting for enterprise instructional systems for students, faculty, and staff, including support for student digital testing and associated urgent incident resolution.
PROFESSIONAL DEVELOPMENT, TRAINING, AND CONSULTATIONS: Provides customized training and documentation for individuals and groups for enterprise instructional systems. Collaborate with colleges to develop and implement faculty, staff, and student orientations using the variety of modalities and formats available.
QUALITY ASSURANCE: Consult and advise faculty and academic leadership on the use or potential use of new or existing instructional technology tools. Support and incorporate evidence-based instructional design practices that are developed by the Center of Instructional Innovation. The Instructional Innovation Specialist3 looks for patterns in how instructional technology positively or negatively impacts students, faculty, and staff and intervene with training, process engineering, or new instructional technology solutions for improving that community’s teaching and learning experience.
COLLABORATIVE ACTIONS WITH AUGUSTA UNIVERSITY: Leads and assists with projects that have a broader university impact, to ensure that all programs have the support they need before, during, and after product and feature rollouts, system upgrades, and other potentially challenging instructional technology experiences.
OTHER DUTIES: Perform other duties as assigned.