AT HERBERT SMITH FREEHILLS KRAMER, OUR AMBITION IS TO HELP YOU ACHIEVE YOUR GOALS.

Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why many are incredibly longstanding. And we enjoy breaking new ground, as we have for over 100 years.
We are where you need us to be. We are in the world’s largest markets, key financial centres and major growth hubs. Our international footprint is extensive and committed.
We are at our best tackling complexity and navigating change. We work alongside you on demanding contentious matters, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas.
We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, ESG, infrastructure and resources. And we’re focused on areas of growth that affect every business across the world, including technology and digitalisation.
All of this is achieved by supporting the growth of our people, who help us deliver on our ambition - which is to help you achieve yours.
Your goals. Our ambition.

QUALIFICATIONS, SKILLS AND EXPERIENCE

• Previous administration experience essential. Previous L&OD experience desirable.
• Professional services experience would be preferable.
• Computer literacy - good working knowledge of computer systems including Microsoft Word, Excel, Outlook, PowerPoint, LMS

Knowledge-sharing

• Keeping other members of L&OD and the wider People team informed as necessary, as well as colleagues working within divisions of the firm (eg HRBPs, BD etc

PRIMARY RESPONSIBILITIES

• Maintaining and updating training records and supporting materials relating to our core L&OD programmes
• Supporting a variety of L&OD activities, such as processing invoices, supporting the budgeting process, updating intranet pages, scheduling L&OD team meetings and assisting with other L&OD internal processes

KEY RESPONSIBILITIES

Supporting L&OD core programmes

• Working alongside our L&OD Advisers to manage the administrative tasks relating to our core L&OD programmes. This includes:
• Responsibility for the scheduling of events
• Co-ordinating and managing the logistics for both virtual and live events
• Uploading materials as necessary to our Learning Management System (LMS), Sharepoint or Teams sites
• Maintaining training records on the LMS
• Performing a producer role on virtual events using Teams
• Processing and tracking invoices when required

Knowledge-sharing

• Keeping other members of L&OD and the wider People team informed as necessary, as well as colleagues working within divisions of the firm (eg HRBPs, BD etc)

Other L&OD team support

• Supporting with team internal processes (such as arranging meetings, processing invoices) when needed
• Carrying out research to support our Managers and Advisers to identify or design appropriate learning resources in response to stakeholder enquiries
• Monitoring the team inbox and responding to, escalating or forwarding enquiries and tracking themes and issues
• Working with the L&OD team to provide administrative support for ad hoc project work
• Providing cover for other L&OD team member responsibilities during absences/holidays as requested.