JOB DESCRIPTION

KEY ACCOUNTABILITIES

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• Coordinate and administer Learning & Development programs, including training sessions, workshops, onboarding, and leadership initiatives.
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• Manage training calendars, participant nominations, registrations, attendance, and scheduling
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• Coordinate end-to-end training logistics, including venues, virtual sessions, materials, and learning resources.
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• Liaise with internal stakeholders, facilitators, and external vendors to ensure smooth program delivery.
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• Provide administrative support during training sessions and ensure a positive learner experience.
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• Administer the Learning Management System (LMS), including course creation, enrollments, content updates, and completion tracking.
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• Support employees with LMS access, learning assignments, and training-related queries
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• Maintain accurate learning records, databases, attendance, certificates, and training documentation.
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• Prepare learning reports and dashboards on participation, completion rates, learning hours, and compliance.
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• Coordinate vendor documentation, invoicing support, and stakeholder communications related to learning programs.
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• Prepare learner communications, including invitations, reminders, joining instructions, and post-training follow-ups.
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• Support learning feedback collection, evaluation activities, and the creation of basic learning communications, infographics, and post-learning toolkit.
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