LEARNING COORDINATOR

Te Papa’s purpose is to understand and treasure the past, to enrich the present, and to meet the challenges of the future.
Our vision is to be a Tiriti-based museum, where a collective commitment to Te Tiriti o Waitangi is fostered and Māori exercise tino rangatiratanga.
Te kaupapa – Kia mārama ki te onamata, kia whai hua te inamata, kia tutuki ngā wero o te anamata.
Te whakakitenga – He whare taonga tumu Tiriti, key reira te whakapūmautanga o te katoa ki te Tiriti of Waitangi ā, ka whakamahia o te Māori te tino rangatiratanga.
Te Papa is more than just the national museum that houses New Zealand’s treasures. It is a meeting place, a place for lifelong learning, and a place that inspires a sense of wonder and connection. Te Papa is also a commercially focused crown entity, and manages Tākina Events.
We’re looking for a coordination superstar to join our fantastic team. We need an enthusiastic, organised and talented administrator to actively manage bookings and coordinate the Learning Team. As a key member of the team, you will be responsible for the administration of system and processes and reporting.

YOUR RESPONSIBILITIES WILL INCLUDE:

• administrative coordination and support to the Learning Team
• developing, maintaining and overseeing the booking and client management systems,
• producing reports and tracking performance for the team,
• coordinating production of material by relevant learning staff,
• handling and following up on incoming enquiries in a timely manner,
• supporting promotional work and providing excellent customer service,
• coordinating logistics and travel bookings.

First and foremost, it’s all about attitude. The following personal attributes are essential for this role:

• Ability to take responsibility and show initiative,
• Ability to build a rapport with a wide range of people,
• Highly organised and a quick thinker, with attention to detail,
• Total commitment to providing quality,
• An adaptable and flexible approach,
• A willingness to contribute fully as a team member,
• Be able to support the implementation of activities and projects that are innovative and creative
• Have knowledge and understanding of Tikanga Mori and Te Reo Māori.
• Fluency in Te Reo (written and spoken) would be advantageous