JOB SUMMARY

About the Government Communications Profession

JOB DESCRIPTION

The field of communications is rapidly changing, with the advent of AI and other technologies offering new possibilities but raising practical and ethical questions.
Against this backdrop, communicators in government will need new knowledge and skills to equip them to deliver effective and innovative communications for the public.
With a focus on engaging, effective and topical learning content, you will create and deliver learning experiences and assets for the Academy. In addition to our flagship programme for practitioners, experts and leaders, Advance, we are introducing new short-form learning; redeveloping our website and learning on demand; and working with our regional communications hubs to create localised learning and development offers. As you will work across a number of these areas, we are looking for people with flexibility and a wide range of experience of creating and delivering learning in a range of formats, both in-person and online.
Day-to-day work in the Academy team is fun, fast-paced and creative. We’re looking for a personable, flexible individual who has a flair for conceptualising, creating and delivering great learning content. Ideally, you’ll have a blend of experience spanning learning design, content creation and management, and in-person learning delivery and facilitation. You will work closely with other members of the wider unit to continuously design, update and deliver the Academy offer, working together to ensure that our learning content is high quality, engaging and meets the needs of the GCS community.
Please note that the role will involve working with learners and users based in all regions and will require regular travel within the UK to deliver training and learner community events.
Responsibilities & Duties

As a Learning Delivery Manager, you will:

• Work with the Academy leads and wider team to design and deliver a schedule of great learning experiences across a range of formats.
• Deliver and facilitate Academy learning events and programmes at hub locations throughout the UK and online as required.
• Create and curate new content and resources from a wide range of sources for the Academy website.
• Create and manage suitable social media content advertising our learning offer on channels such as LinkedIn.
• Work with the wider digital Products team to create and produce bite-sized learning resources, for example, videos, podcasts and thought pieces.
• Work with a wide range of stakeholders and subject matter experts in order to access and incorporate the latest thinking into the Academy’s content on an ongoing basis.
• Analyse learner data to monitor and evaluate the impact of the Academy’s offer across all learner groups and identify trends and behavioural patterns that the team can action to improve the offer.
• Work flexibly with other teams in Government Communications, including the Skills and Standards, People and Membership and Applied Data and Innovation teams.

DESIRABLE SKILLS AND EXPERIENCE:

• Familiarity with digital learning and learning management systems (LMS)
• Experience of managing social media accounts and creating content suitable for social media
• Familiarity with financial processes
• Experience of working in a communications role

TECHNICAL SKILLS

We’ll assess you against these technical skills during the selection process:

• Presentation - Details will be given to candidates who will be interviewed

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Communications / Marketing
Digital
Education and Training