Learning Design and Development Senior Analyst (Instructional Designer) at Citi

Heredia, , Costa Rica -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Instructional Design, eLearning, Adult Learning Theory, Needs Analysis, Content Authoring Tools, Visual Design, Experience Design, LMS Knowledge, Assessment, Problem Solving, Communication Skills, Collaboration, Creativity, Adaptability, Teamwork, Technical Standards

Industry

Financial Services

Description

Designs and develops training programs and learning materials using a variety of learning methodologies designed for classroom and web-based delivery mediums; integrating adult learning theory and creativity into all design elements for the creation of an interactive and effective learning experience. Determines and develops appropriate training solutions for assigned projects, based on the outcome of analyzing business needs, performance goals, and audience. Creates, deploys, and maintains eLearning solutions using tools such as dominKnow, Area 9, SymTrain, and Adobe Creative Suite. Solutions include WBTs, systems and business simulations, scenario and game-based learning, audio, video, and additional media, as needed. Participates in the program design process by conducting needs assessments; task analysis; research of knowledge tasks; working with subject matter experts to validate content; and the creation of supporting design documents including story boards and mock-ups. Development includes constructing end-user classroom materials, facilitator guides, assessments, and writing supporting documentation Creates measurement strategy for client solutions to include the overall assessment approach. Reviews and tests learning products for quality and adherence to technical standards. Researches current industry best practices in learning as well as eLearning and applies in instructional solutions Support the intake of new learning request through consulting and needs analysis as well as implementation of final product (including building and influencing key relationships across HR, L&D and the business); measure business outcomes. Supporting design and development of training solutions using a variety of learning tools and modalities in partnership with business and learning partners This position requires a bachelor's degree, or comparable experience in eLearning, Instructional Design, or a related field and/or eLearning Technical Certifications from certified institutions and experience. 4 + years of Instructional Design/eLearning/multi-media experience Experience with the following content authoring tools desired: dominKnow, Brainshark, Area9, Symtrain. Adobe, Articulate Studio, Camtasia, SnagIt, and Adobe Creative Cloud applications such as Photoshop, Illustrator, Dreamweaver, Premier Pro, After Effects, and Audition Knowledge of LMS systems, and creating compliant content that functions within an LMS Knowledge of Web-based Training (WBT) creation, along with creation of media such as audio, video, custom animations/interactions, custom graphics, etc. Instructional design - knowledge of adult learning principles, assessment, needs analysis, job task analysis Experience providing instructional design across modalities (i.e. face-to-face, hybrid and online courses) Visual design - knowledge and experience in how to craft the visual experience that works best with course content Experience design - knowledge and experience in creating user interfaces that facilitates the best learning experience Adult Education in a financial services and/or corporate setting a plus Ability to establish and/or build trust with teams, colleagues, and leaders Effective written and oral communication skills Ability to influence peers, direct manager, and specific business partners Ability to network and partner with colleagues and business partners Demonstrate adaptability; work well in ambiguous situations Model personal development Ability to work in a matrix organization Work well in a team environment Possess effective listening skills Possess effective, solution-oriented problem-solving and negotiating skills Ability to stay customer-focused Ability to collaborate with peers, design, SMEs and specific business partners by clarifying deliverables and reinforcing outcomes ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Responsibilities

Design and develop training programs and learning materials for classroom and web-based delivery. Conduct needs assessments and collaborate with subject matter experts to create effective learning experiences.