Learning Design & Dev Sr Anlst at Citi

Heredia, , Costa Rica -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Instructional Design, Training Development, Adult Learning Theory, Communication Skills, Analytical Skills, Microsoft Office, Project Management, Coaching, Risk Assessment, Data Collection, Needs Assessment, Task Analysis, Content Validation, Measurement Strategy, Facilitator Guides, Assessment Development

Industry

Financial Services

Description

The Learning Design & Dev Sr Anlst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Responsibilities: Develops training programs and learning materials using a variety of learning methodologies designed for classroom, self-directed and web-based delivery mediums; integrating adult learning theory and creativity into all design elements for the creation of an interactive and effective learning experience. Determines and develops appropriate training solutions for assigned projects, based on the outcome of analyzing business needs, performance goals, and audience. Participates in the program design process by assisting with: needs assessments; task analysis; research of knowledge tasks; working with subject matter experts to validate content; and the creation of supporting design documents including story boards and mock-ups. Development includes: constructing end-user classroom materials, facilitator guides, assessments, and writing supporting documentation Creates measurement strategy for client solutions to include the overall assessment approach. Designs and develops of data collection tools and methods to measure the impact of training. Is responsible for all other duties assigned. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 5-8 years of experience in instructional design experience Experience in the banking, mortgage, and/or financial services industry Consistently demonstrates clear and concise written and verbal communication skills Proficient in Microsoft Office with an emphasis on MS Excel Self-motivated and detail oriented Education: Bachelor’s/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Human Resources ------------------------------------------------------ Job Family: Talent, Development, Learning & Engagement ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Responsibilities

The role involves developing training programs and learning materials using various methodologies for effective learning experiences. It also includes participating in program design processes and creating measurement strategies for training impact.