GENERAL INFORMATION

Date Published
12-Aug-2025
Advertising Ends
25-Aug-2025
ID#
12935
Role Type
HR
Work Type
Permanent Full-Time
Workplace Type
Hybrid
Country
New Zealand
Location
Auckland

HE KUPU MŌ MĀTOU | ABOUT US

Our People and Culture team at Fonterra is at the forefront of a transformation, revolutionising service delivery for our employees worldwide. With innovative thinking, advanced tech, and a firm commitment to customer service, we’re unlocking new solutions and creating exciting career opportunities. We’re changing the game with people-centric solutions, and we’re proud.

MŌ TĒNEI TŪRANGA | ABOUT THE OPPORTUNITY

We’re building a new Capability Design team that helps people do their best work—by creating learning experiences that are practical, engaging, and drive real-world performance.
As Learning Design Lead, you’ll play a pivotal role in shaping the future of learning across the Co-op. This senior position is responsible for ensuring the quality, consistency, and innovation of learning design across all projects.
Reporting to the Head of Capability Design, you’ll lead a team of learning designers—providing coaching, support, and professional development—while also contributing hands-on during the early phases of discovery and design. You’ll bring deep expertise in instructional design and blended learning, with the ability to guide others in both creative thinking and technical troubleshooting across most training formats, including digital.
You’ll also bring breadth—able to design learning across a wide range of topics, from technical role-based training to enterprise-wide programmes like onboarding and leadership. This variety is core to the role, and we’re looking for someone who can confidently flex across contexts and audiences.
Beyond design, you’ll take a strategic view—contributing to planning conversations, influencing senior stakeholders, and setting standards that lift the quality of learning across the organisation. You’ll also play a key role in enabling collaboration across cross-functional teams, helping establish the mechanisms and rhythms that make it work.

Please refer the Job description for details