ABOUT THE ROLE:

As a Learning, Development and Engagement Officer, you will play a pivotal role in managing and enhancing the learning and development function at YMCA St Paul’s Group. Your responsibilities will span across coordinating day-to-day activities, managing the live training calendar, and developing impactful staff engagement initiatives.

KEY RESPONSIBILITIES:

Learning and Development Solutions: Create personalised learning and development programs. Track compliance training and identify specific needs for service areas.
Strategic Development: Work with HR, Area Managers, and Department Heads to create effective learning strategies to improve staff skills based on local business goals.
Change Management: Collaborate with the Head of OD to create learning interventions and communication tools for change management and cultural transformation.
Budget Management: Assist in managing the learning and development budget.
Induction and Compliance: Facilitate the corporate induction program for new staff and ensure compliance with staff probation and performance reviews.
Staff Communications and Engagement: Create staff updates, manage HR and learning sections on the intranet, and assist in staff engagement events and recognition programs.
Training Administration: Manage live training schedule, venue booking, attendee invitations, and training record maintenance.
Feedback and Evaluation: Collect and act on training feedback for continuous improvement.
Learning Management System: Administer and enhance the learning management system.
Financial Coordination: Process invoices, maintain budget logs, and liaise with the finance department for training-related expenses.
As a Learning, Development, and Engagement Officer at our organisation, you will be essential to a team of skilled and passionate individuals. Your expertise will have a significant impact on our staff and the broader community that we serve. In this multifaceted role, you will develop and implement learning and development strategies, manage staff engagement initiatives, and oversee training administration. Your contributions will not only enhance our staff’s professional growth and skills but also play a crucial role in fostering a positive and effective working environment. This position offers diverse responsibilities that will keep you engaged, and your dedication to excellence will make for a gratifying and enriching experience.