Who we are

rpc – The Retail Performance Company is the consulting firm for the entire journey to customer-centric transformation: from customer-centric strategy and customer experience design to data analytics, people empowerment, and performance management. We are committed to supporting our clients with holistic, one-stop solutions, from strategy to implementation. Our focus is on creating inspiring customer experiences for a sustainable and value-creating relationship between brands and end customers.  

rpc was founded in 2013 as a joint venture between the BMW Group and H&Z Unternehmensberatung AG and has over 450 employees in twelve countries.

Your tasks

We are looking for L&D consultants to guide learning from strategy to implementation. You will develop academy, enablement, and learning concepts that empower people, facilitate modern learning, and create measurable added value for our clients.

• Analysis of customer requirements and development of tailored learning, enablement and academy solutions
• Contributing to the development of learning strategies and modern qualification concepts for national and international clients
• Conception and implementation of innovative learning formats, from digital training and blended learning to AI-supported learning solutions.
• Development of learning journeys, curricula and scalable enablement concepts
• Planning and support of rollouts as well as assistance with the introduction of new learning offerings
• Preparation and moderation of workshops as well as close collaboration with clients and interdisciplinary project teams.
• Translation of business requirements into structured learning concepts and actionable measures
• Development of KPIs and success measurements for evaluating learning and enablement measures
• Contributing to the further development of our consulting portfolio and innovative learning offerings

Your profile

• At least 4 years of experience in L&D, HR, change management or transformation – in a consulting firm or comparable in-house role.
• Confident in participating in and leading projects, workstreams or initiatives 
• Strong communication and moderation skills, as well as confident handling of diverse stakeholders from specialist departments to management.
• Analytical, structured and pragmatic working style including ownership and results orientation
• Demonstrable experience in the development or expansion of academies, enablement programs, or learning structures
• Familiar with governance, operating models and control logics in the L&D context
• Experience with digital learning formats, LMS/LXP and modern learning technologies (preferably AI-supported)
• High interest in using learning as a lever for transformation and organizational development.
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