JOB TITLE: Learning & Development Coordinator
EMPLOYER: National Association of State Procurement Officials (NASPO)
DEPARTMENT: Procurement U
REPORTS TO: Director of eLearning
GRADE: Grade 5

MINIMUM QUALIFICATIONS:

• Bachelor’s degree preferred but not required (equivalent relevant experience will be considered in place of a degree).
• At least 1 year of experience administering an LMS required (Absorb preferred).
• Experience with learning data standards (SCORM, xAPI, LRS) required.
• Proven ability to deliver friendly, professional learner support, resolve common issues, and escalate when needed.
• Demonstrated ability to communicate technical data clearly to non-technical audiences.
• Ideal candidate is detail-oriented with strong customer service skills and the technical aptitude to quickly learn and perform basic LMS functions.
• Prior association experience preferred but not required.
• Experience with project management tools, such as Asana, preferred.
• Skills and knowledge of Articulate 360 or other instructional design tools preferred.

GENERAL DUTIES:

• Attend and support NASPO conferences and external partner events as needed.
• Maintain flexibility to perform various other administrative and coordination tasks as needed by the Procurement U team.

EXPECTATIONS FOR THIS ROLE:

• Excellent organizational and communication skills in a remote setting.
• Strong attention to detail and the ability to manage multiple moving parts.
• A proactive approach to problem-solving.
• Able to follow detailed instructions.
• Communicates regularly with updates or questions when needed.
• Willingness to learn and apply new processes and tools across different projects.
• Stays organized and keeps track of their own to-do list.
  Tries to solve problems on their own first, but knows when to ask for hel