Our small, friendly Learning and Development team is looking for a full-time Coordinator to administer our Learning Management System (LMS) operation, coordinate learner data reporting, and assist the L&D Manager with the organisation of a number of our training programmes and processes.
This is an interesting role where you can demonstrate your excellent administration skills together with your ability to collate and report on data from an LMS and within Excel, ensuring we provide an excellent service to our employees. We will ensure that you are involved in a broad range of L&D activities and continue to build your administrator skills.
A blended approach to home and office working is in place for the team, however candidates must be able/willing to travel and work in our Salisbury Head Office two days per week.

KEY SKILLS NEEDED

• Ability to set up systems spreadsheets and competently undertake the monitoring and analysis of information
• Competent and proficient in Microsoft Office packages especially Word, Excel, and Outlook
• Ability to communicate effectively verbally and in writing and to explain and support learners using understandable terminology to non-IT personnel
• Excellent organisational and time management skills, operating within tight deadlines and managing several work activities simultaneously

EXPERIENCE

• Working within administration, reporting, or collation of data
• A good knowledge and competence in Microsoft Office packages, particularly Excel
• Be able to manage your own workload and time
• Be able to deal with change and be positive in coming up with proactive solutions
• Be able to react to unpredictable or unplanned situations

• Maintaining the central learning management system; administering, and inputting all required information, ensuring it is always up to date – assisting with uploading new training courses where required
• Accurate and timely reporting of all our learner training information for the business and the L&D Manager to ensure full compliance with mandatory training
• Communicating progress reports of apprentice learners to line managers
• Monitor and track all external training requests to ensure they are in line with our external training request process
• Set up training agreements for external training, once agreed, ensuring they are uploaded onto our People system
• Assist the L&D Manager in identifying learning and development opportunities, making the best use of the learning management system
• Work with L&D colleagues to ensure high engagement with the learning offer and best use of the LMS across the business, providing training to users on how to get the best out of the system, and training requirements