Learning & Development Executive at SINGAPORE MARRIOTT TANG PLAZA HOTEL

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Learning and development, Training facilitation, Leadership development, Compliance monitoring, Learning technology platforms, Instructional design, Multi-media tools, Inventory management, Stakeholder management, Communication, Hospitality standards, Team collaboration, Record keeping, Customer service, Organizational skills

Industry

Hospitality

Description

JOB SUMMARY * Verify training and development activities are linked to the organization’s mission and vision. * Assist with development and learning delivery of brand and service-related topics. * Support planning and execution of key learning delivery and leadership development activities. * Facilitate specified on-property training, including core required training and brand training for hourly associates, supervisors, and leaders. * Maintain knowledge on brand and leadership development tools and resources. * Assist leaders with their resources and development as requested/appropriate. * Monitor compliance of required training, including training programs for new hires and brand training initiatives. * Work directly with human resources and operations leaders to support compliance for all required training. * Understand and utilize learning technology platforms and manage Learning Coordinator responsibilities to support the hotel’s training needs. * Participate fully in the Field Trainer Network and partner with the continent learning organization to verify that updated programs and processes are pulled through for the hotel. * Develop training aids and multi-media tools to present training material. * Order and manage inventory of training materials and supplies. * Prepare for training classes (e.g., materials, setup classes, breakdown classes). * Follow all company and safety and security policies and procedures. * Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. * Speak with others using clear and professional language; prepare and review written documents accurately and completely. * Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. * Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. * Ensure adherence to quality expectations and standards. * Perform other reasonable job duties as requested by management. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Responsibilities

The Learning & Development Executive is responsible for facilitating training programs, monitoring compliance, and supporting leadership development initiatives. They also manage training resources, maintain inventory, and collaborate with operations leaders to ensure training aligns with organizational goals.