Assist the Director of Learning and Development in the following tasks:

• Verify training and development activities are aligned to the organization’s mission and vision.
• Maintain knowledge on brand and leadership development tools and resources.
• Ensure Training Manuals are updated and formatted correctly
• Assist in coordinating and participate in associates’ relations events
• Comply with all company policies on ethics
• Supports in driving the implementation of the brand standards and compliance trainings
• Ensuring all L&D reports, training records, administration are updated accurately
• Promoting a culture of learning and excellence
• Conduct tours for school Learning Journeys
• Works closely with department administrators and department heads while ensuring the compliance on mandatory training
• supports in managing the administrative tasks and leads the Marriott e-Learning platform
• Uses Marriott Global Sources and its associated sites as a reference and resources tool.
• Monitoring and tracking of mandatory compliance trainings, core trainings and other trainings.
• Works closely with the Director of Human Resources & Director of L&D to execute the Hotel Learning Plan.
• Involved in the arrangement of the property’s Orientation program to drive successful integration hourly employees and interns into the organization that supports a strong culture and brand strategy activation, ensures attendance by all new hires and participation of the leadership team.
• Proudly represents brand values and Company philosophy in all training and development activities.
• Promote a continuous high performance and learning culture ensuring maximum organizational learning is captured and create a virtuous cycle of learning improvement
• Monitor compliance of required training, including training programs for new hires and brand training initiatives.
• Perform standup training if required.
• Understand and utilize learning technology platforms and manage Learning Coordinator responsibilities to support the hotel’s training needs.
• Order and manage inventory of training materials and supplies.
• Prepare for training classes (e.g., liaising for venue, preparing of training materials, setup classes, breakdown classes).

• Perform other duties that are assigned by the Supervisor and Management.Participates in departmental daily stand-up meetings and models desired service behaviors in all interactions with guests and associates.

• Follow all company and safety and security policies and procedures. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Perform other reasonable job duties as requested by management.

PREFERRED QUALIFICATIONS

Education: Diploma or equivalent
Related Work Experience: At least 1 year of related work experience

• Verify training and development activities are aligned to the organization’s mission and vision.
• Maintain knowledge on brand and leadership development tools and resources.
• Ensure Training Manuals are updated and formatted correctly
• Assist in coordinating and participate in associates’ relations events
• Comply with all company policies on ethics
• Supports in driving the implementation of the brand standards and compliance trainings
• Ensuring all L&D reports, training records, administration are updated accurately
• Promoting a culture of learning and excellence
• Conduct tours for school Learning Journeys
• Works closely with department administrators and department heads while ensuring the compliance on mandatory training
• supports in managing the administrative tasks and leads the Marriott e-Learning platform
• Uses Marriott Global Sources and its associated sites as a reference and resources tool.
• Monitoring and tracking of mandatory compliance trainings, core trainings and other trainings.
• Works closely with the Director of Human Resources & Director of L&D to execute the Hotel Learning Plan.
• Involved in the arrangement of the property’s Orientation program to drive successful integration hourly employees and interns into the organization that supports a strong culture and brand strategy activation, ensures attendance by all new hires and participation of the leadership team.
• Proudly represents brand values and Company philosophy in all training and development activities.
• Promote a continuous high performance and learning culture ensuring maximum organizational learning is captured and create a virtuous cycle of learning improvement
• Monitor compliance of required training, including training programs for new hires and brand training initiatives.
• Perform standup training if required.
• Understand and utilize learning technology platforms and manage Learning Coordinator responsibilities to support the hotel’s training needs.
• Order and manage inventory of training materials and supplies.
• Prepare for training classes (e.g., liaising for venue, preparing of training materials, setup classes, breakdown classes).
• Perform other duties that are assigned by the Supervisor and Management.Participates in departmental daily stand-up meetings and models desired service behaviors in all interactions with guests and associates