Learning & Development Manager, Four Seasons Hotel Riyadh at Four Seasons Hotels Limited - Turkey

Riyadh, Riyadh Region, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

18 Apr, 26

Salary

0.0

Posted On

19 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Learning & Development, Adult Education, Hotel Operations, Communication Skills, Facilitation Skills, Instructional Design Skills, Analytical Skills, Coaching Skills, Influencing Skills, Needs Assessment, Learning Technologies, Project Planning, Budgeting, Industry Trends

Industry

Hospitality

Description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality. The Role of the Learning & Development Manager Delivers workplace learning, service improvement programs, and initiatives to best achieve long-term business success; add value in meeting the hotel’s needs by identifying and implementing learning and performance improvement strategies that support the hotel’s strategic direction; promotes a continuous learning culture; partners with stakeholders to ensure employees are trained on the needed skills to successfully perform their jobs to attain service excellence. Four Seasons Hotel Riyadh Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites. Food & Beverage The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests. Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events. SPA and Wellness Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center. Knowledge and Skills Minimum of 3 years’ experience working in a Learning & Development in a managerial capacity. Experience in adult education or a similar environment. Experience in hotel operations, preferably luxury hospitality or other service environments. Experience managing in diverse cultures. Excellent communication skills Facilitation skills Instructional design skills Strong analytical and critical thinking skills (i.e., ability to identify when training is the actual solution and provide it if required) Coaching skills Influencing skills Adult learning styles and principles Needs Assessment methodologies and learning needs identification. Learning technologies, such as e-learning options and distance learning Theories and types of evaluation for measuring program financial impact, such as Kirkpatrick’s 4 levels. Project planning tools and processes Communication and influencing strategies. Basic budgeting, accounting, and financial management Current on industry trends affecting workplace learning. What to Expect: Competitive Net Salary in a Tax-Free Environment Housing provided by the Hotel Transportation Allowance 30 days’ vacation 10 days Public Holidays per year Paid home leave tickets. Complimentary employee meals Medical Insurance Life Insurance Employee Assistance Program Worldwide Complimentary Room Nights with Four Seasons Laundry/dry cleaning for provided for work attire. Growth & Development opportunities Additional Family Benefits apply. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

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Responsibilities

The Learning & Development Manager is responsible for delivering workplace learning and service improvement programs to support the hotel's strategic direction. This role involves promoting a continuous learning culture and ensuring employees are trained on the necessary skills for service excellence.