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Learning & Development Manager at Indigo
British Columbia, British Columbia, Canada -
Full Time

Start Date

Immediate

Expiry Date

06 Jan, 27

Salary

80000.0

Posted On

08 Oct, 26

Experience

18 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Other / Unclassified

Description
  • Lead and develop a high-performing Student Operations team across administration, support and funding services.
  • Drive operational excellence through process redesign, automation and continuous improvement initiatives.
  • Oversee student lifecycle activities including enrolment, progression, retention, re-engagement and completion.
  • Partner closely with Technology teams to optimise systems, workflows and Salesforce capabilities.
  • Use operational data and insights to influence strategy, improve performance and enhance student outcomes.
  • Manage service delivery against SLAs, KPIs and regulatory requirements.
  • Build strong relationships with university partners and key internal stakeholders.
  • Support organisational growth through the development of scalable and sustainable operational models.
Responsibilities