Job Description
Learning & Development Manager
ANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe’s leading payment technology company, Worldline.
We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we’ve built a new modern technology platform to enable an exciting roadmap of products and solutions that we began launching in Australia in 2023 and continues to develop.
What’s it like to work with us? We bring together the spirit of a fintech with the heritage of a big four bank. And while our expertise, products and services make us a leader in payments, our people, purpose, values and culture are the core of our organisation. As an equal opportunity employer, we know our success comes from new insights, diverse points of view and the energy of every member of our 300 strong team.
It’s an exciting time to be part of our growing team. Find out more about ANZ Worldline Payment Solutions here.

THE OPPORTUNITY

The Opportunity: We are seeking a Learning & Development Manager to join our HR team . In this role, you’ll be instrumental in designing and delivering learning solutions that enable our teams to excel in the dynamic payments industry. This is a 9-month fixed-term opportunity (maternity leave cover) to make a real impact on our organization’s learning and development initiatives.

SKILLS AND EXPERIENCE:

• Bachelor’s degree in business, finance, or a related field; MBA preferred.
• Collaborative and empathetic leader who thrives on building relationships across the organisation and has a strong people focus.
• Strong ability to establish rapport with a diverse range of people, work cross-functionally, and negotiate and influence stakeholders to agree on mutually beneficial outcomes.
• Strategic thinker with a focus on impact and alignment with long-term organisational goals.
• Ability to balance big-picture strategic goals with pragmatic, scalable solutions.
• Innovative and creative, with a passion for modern, human-centered L&OD practices and an open mind to test and iterate new ideas.
• Proactive and optimistic mindset with a passion for driving positive outcomes.
• Ability to maintain resilience, adapt, and lead a team through a fast-paced and fast-changing environment.
• Proven experience in Learning and Development or Organisational Development, with a focus on designing and implementing strategic solutions and frameworks.
• Experience in fintech, payments, or a similar fast-paced, highly regulated industry is an advantage.

• Design and implement a scalable, modern Learning and Organisational Development strategy that aligns with ANZ Worldline Payment Solutions’ broader organisational goals and fosters a high-performance culture.
• Position L&OD as a strategic partner, ensuring that learning initiatives contribute to organisational growth, capability building, and business performance.
• Performance Consulting and Business Partnering
• Collaborate with senior leaders and HR to assess business needs, and design tailored development solutions.
• Ensure learning solutions are focused on long-term behaviour change and measurable impact on business objectives.
• Lead the development of learning programs and resources that incorporate cutting-edge L&D trends
• Promote and drive a culture of continuous growth and learning through innovative learning methodologies, such as skills bootcamps, microlearning, leadership development programs, and knowledge-sharing platforms.
• Develop frameworks for leadership development and talent management to ensure the organisation is prepared for future growth.
• Establish metrics and KPIs to assess the impact and effectiveness of learning and organisational development initiatives, ensuring they deliver measurable results.
• Regularly review and refine learning strategies based on feedback, data analysis, and evolving business needs.