Learning & Development Operations Specialist at Gartner

Stamford, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

78000.0

Posted On

29 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Support, Program Delivery, Attention To Detail, Problem Solving, Client-First Approach, Scheduling, Logistics Support, Reporting, Process Optimization, Communication, Data Management, LMS Maintenance, Website Maintenance, Interpersonal Skills, Organizational Skills, MS PowerPoint

Industry

Information Services

Description

About this Role: This role is the primary administrative associate for a team that delivers a global set of programs to build capabilities of associates in our Business and Technology Insights business unit. This role collaborates with team members and stakeholders in numerous countries to ensure we deliver exceptional training programs. This role requires attention to detail, proactive problem solving, exceptional administrative skills and a client-first approach. It also provides an opportunity to build foundational L&D skills. What You’ll Do: Manage the L&D inbox, triaging requests as needed Schedule and track pre-hire calls with managers Partner with team members as needed to support programming (such as scheduling calls, backup for logistics and other tasks) Support special projects such as year-end reporting and scheduling Identify process optimization opportunities Craft simple and clear communications to diverse audiences Manage data in our LMS Maintain our internal website with support from the team Provide overall administrative support to the team as needed What You’ll Need: At least 2 years supporting a business unit or functional area, ideally within Learning and Development or HR, Administration. Strong attention to detail, organizational and administrative skills Ability to work in a fast-paced environment with changing requirements and multiple stakeholders. Ability to prioritize tasks, identify issues and ask for help when needed. Excellent interpersonal skills – ability to proactively build and maintain strong partnerships. Excellent verbal and written communication skills. High level of client service skills with strong ability to work with diverse groups to achieve successful outcomes. Proficient with MS PowerPoint, Excel, and Outlook Learning Management System, learning technology, and survey software are a plus but not required Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 56,000 USD - 78,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com. Job Requisition ID:109002 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser. At Gartner, we guide the leaders who shape the world. About 14,000 client enterprises worldwide rely on Gartner for actionable, objective business and technology insights. Our teams of thinkers and doers know that staying curious is the best way to shape the future, for ourselves and our clients. Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Responsibilities

This role serves as the primary administrative associate for a global team delivering capability-building programs within the Business and Technology Insights unit, requiring collaboration across numerous countries. Key duties include managing the L&D inbox, scheduling pre-hire calls, supporting programming logistics, assisting with special projects like year-end reporting, and maintaining data in the LMS and internal website.