Learning Experience Designer – AI Focus (Internship) at Sopra Steria

, Tunis, Tunisia -

Full Time

Start Date

Immediate

Expiry Date

02 Apr, 26

Salary

0.0

Posted On

02 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AI Applications, Sales Coaching, Data Preparation, Model Training, Integration, Documentation, Natural Language Processing, Predictive Analytics, Conversational Agents, Collaboration, Analytical Mindset, Prompt Engineering, Chatbot Development, Sales Processes, CRM Systems

Industry

Information Technology & Services

Description

Company Description SBS is driving innovation in financial technology and sales enablement. We are launching a dedicated AI program to integrate generative AI and machine learning into our commercial operations, with a focus on sales coaching, productivity tools, and customer engagement. This internship offers hands-on experience in building and optimizing AI-powered solutions that transform how sales teams learn and perform. Job Description Role Overview: As an AI Intern, you will collaborate with our Sales Enablement team to design, prototype, and test AI-driven tools that enhance sales coaching and performance. You’ll gain exposure to real-world AI applications, including natural language processing (NLP), predictive analytics, and AI-based conversational agents. Key Responsibilities: · Research & Ideation: Explore AI use cases for sales coaching, enablement, and performance improvement. · Prototype Development: Assist in building and testing AI-powered tools (e.g., role-play simulators, real-time feedback engines). · Data Preparation: Work on data preprocessing, cleaning, and structuring for model training. · Model Training & Evaluation: Support development and fine-tuning of machine learning models using frameworks like Synthesia. · Integration & Testing: Collaborate with engineering teams to integrate AI features into existing platforms (CRM, coaching dashboards). · Documentation & Reporting: Maintain clear records of experiments, results, and recommendations for scaling solutions. What You’ll Learn: · Hands-on experience with Generative AI, LLMs, and AI-powered coaching tools. · How AI transforms sales enablement and customer engagement strategies. · Collaboration with cross-functional teams (Sales, Marketing, Tech). · Exposure to enterprise-grade tools and platforms (Salesforce, Gong, Copilot). Qualifications Preferred Skills & Qualifications: Strong interest in AI applications for business and sales. Capability to work on AI tools and with external suppliers. Analytical mindset and eagerness to learn. Fluency in English and in French Nice to Have: Experience with prompt engineering or chatbot development. Knowledge of sales processes or CRM systems. Previous projects in AI (coaching and learning systems) Additional Information Benefits: · Mentorship from experienced AI and Sales Enablement professionals. · Opportunity to work on high-impact projects shaping the future of sales coaching. Duration (in Months): 6

Responsibilities

The intern will collaborate with the Sales Enablement team to design, prototype, and test AI-driven tools that enhance sales coaching and performance. Responsibilities include researching AI use cases, developing prototypes, and supporting model training and evaluation.