Learning Management Admin Coordinator at UnitedHealth Group Canada

Cebu City, Central Visayas, Philippines -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Learning Management Systems, Data Analysis, Technical Support, Customer Service, Problem Solving, Communication, Time Management, Course Configuration, Report Generation, Content Uploading, Process Enhancement, User Training, Instructional Design, Collaboration, Troubleshooting, System Administration

Industry

Hospitals and Health Care

Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Serve as administrator for numerous learning platforms (e.g. Oracle Learn Cloud, Cornerstone Learning Experience) and ensure service-levels are met Configure courses, generate reports, create learning paths & journeys, and collaborate with internal clients to enhance the learning experience Support user requests, including local admins, internal clients, and learners Troubleshoot systems, monitor and report on data, upload and format content and courses, and provide technical support to users Support implementation of new learning technologies to the organization Partner with leadership teams to identify opportunities for process and reporting enhancements Ensure internal processes are followed to allow for accurate reporting and data integrity, and develop plan for remediation as needed Provide technical support to end-users on implemented systems, report to leadership on trends Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Any course or Equivalent experience College Graduate/ Highschool Graduate/ SHS Graduate 2+ years experience as a system administrator in one or more LMS systems, or equivalent relevant experience Experience generating reports and doing data analysis Demonstrated ability to resolve customer issues with minimum guidance Demonstrated ability to communicate effectively, think critically, solve problems, and manage/prioritize time (LMS Platforms: e.g. Oracle Learn Cloud, Cornerstone Learning Experience) Amenable to work on a night shift Preferred Qualifications: Some experience with instructional design authoring tools (e.g. Articulate Storyline, Articulate Rise) Solid presentation skills, leading system demonstrations and user training sessions. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved.

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Responsibilities

The Learning Management Admin Coordinator will serve as the administrator for various learning platforms, ensuring service levels are met and enhancing the learning experience. Responsibilities include configuring courses, generating reports, troubleshooting systems, and supporting the implementation of new learning technologies.