Learning Management System Admin Specialist at General Mills

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

0.0

Posted On

17 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

LMS Administration, Learner Support, Course Setup, Roster Management, SCORM, xAPI, Communication Skills, Attention to Detail, Organizational Skills, Multitasking, Governance Standards, Continuous Improvement, Training Support, Reporting, Problem Solving, Customer Support

Industry

Manufacturing

Description

India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success. LMS Admin Specialist Function: Global Shared Services (HRSS – LMS & Learning Services) Location: Mumbai (Powai/Ventura) Shift: 1:30 PM – 10:30 PM IST Work Mode: Hybrid About General Mills General Mills is a global food company with 100+ brands across 100 countries, including Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs. For over 155 years, we’ve combined innovation with purpose—serving food the world loves while standing for people and the planet. The General Mills India Center (GIC) in Mumbai is our global capability hub, delivering value across Supply Chain, Digital & Technology, Finance, HR Shared Services, and more, with a team of 1,800+ professionals. Role Purpose The LMS Admin Specialist provides first-line Learning Management System (LMS) administration and learner support. This execution-focused role ensures accurate setup of courses, sessions, and assignments, delivers timely learner and facilitator support, and escalates complex issues to LMS Specialists or the LMS Lead. Key Responsibilities Provide first-line LMS support for enrollments, access, assignments, and rosters; escalate complex or systemic issues. Execute LMS administration tasks including course/session setup, roster management, evaluations, and standard communications. Run standard LMS reports and share insights with stakeholders. Upload and configure approved SCORM/xAPI learning content. Support live training programs by monitoring sessions, resolving access issues, and managing reminders/confirmations. Ensure adherence to governance standards and templates. Document recurring issues and contribute to continuous system improvements. Minimum Qualifications Full-time graduate from an accredited university (mandatory). 1–2 years of experience in LMS administration, learner support, or HR/learning operations. Hands-on experience with enterprise LMS platforms (Cornerstone, Workday Learning, SuccessFactors). Strong attention to detail, organizational, and multitasking skills. Clear and effective communication skills. Preferred Qualifications Experience supporting global learners in shared services or customer support environments. Knowledge of SCORM/xAPI content management. Exposure to IT ticketing or case management tools. Experience working with standardized templates, governance frameworks, or SOPs.

Responsibilities

The LMS Admin Specialist provides first-line support for the Learning Management System, ensuring accurate setup of courses and timely support for learners and facilitators. They also document recurring issues and contribute to continuous system improvements.