JOB DESCRIPTION

The LMS Administrator is responsible for managing and optimizing our Learning Management System (LMS). This role is critical in ensuring a seamless learning experience for employees, maintaining system integrity, and supporting the delivery of training programs across the organization.

QUALIFICATIONS

• Bachelor’s degree in Education, HR, IT, or a related field.
• At least 2 years of LMS administration experience, preferably with Adobe Learning Manager or similar platforms.
• Strong knowledge of SCORM, xAPI, and eLearning standards.
• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint); experience with Publisher, Articulate 360, Adobe, or HTML is a plus.
• Proven ability to support teams with technical and administrative expertise.
• Skilled in creating learning materials and supporting training programs.
• Excellent communication, organization, and problem-solving abilities.
• Highly self-motivated, able to manage multiple tasks under pressure and meet tight deadlines.
• Committed to confidentiality and exceptional customer service.
• Collaborative team player with experience in corporate or global learning environments.
  Job Identification
  6011
  Posting Date
  08/26/2025, 01:50 PM
  Locations

Two Westbrook Corporate Center, Westchester, IL, 60154, US
(Remote)
Degree Level
Bachelor’s Degree
Job Schedule
Full time
Minimum Salary
65,920
Maximum Salary
82,400

• Administer and maintain the LMS Platform, including user accounts, course assignments, and system configurations.
• Monitor and ensure data accuracy, troubleshoot technical issues, and coordinate with vendors or IT for system updates and enhancements.
• Upload, test, and manage eLearning content, instructor-led training, and blended learning programs.
• Create learning paths, certifications, and curricula aligned with organizational goals.
• Collaborate cross-functionally to develop e-learning content.
• Generate and distribute reports on completion, learning progress, and compliance metrics.
• Analyze data to identify trends and recommend improvements in increasing learning effectiveness and adoption.
• Provide technical support to learners, instructors, and internal stakeholders.
• Develop user guides, FAQs, and training materials to promote LMS adoption.
• Manage the LMS mailbox and support tickets.
• Ensure training records meet regulatory and organizational compliance standards.
• Conduct regular audits to maintain system integrity and performance.
• Partner with the People Team, L&D, IT, and business units to support learning initiatives and system integration.
• Participate in LMS-related projects, including upgrades, migrations, and new feature rollouts.
• Manage end-to-end session logistics, including registration setup, participant tracking, recording management and attendance monitoring.
• Coordinate and send session invitations, reminders, and follow-up communications.
• Set up classes and learning events in the LMS and Microsoft Teams, ensuring smooth access and functionality.
• Distribute post-session feedback surveys and compile responses for analysis and reporting.
• Maintain accurate records, documentation, and learning resource materials.
• Performs other related duties as assigned to support team objectives and organizational goals.
• Serve as a point of contact for facilitators, participants, and managers regarding session details and troubleshooting.