DEMONSTRATED SKILLS AND COMPETENCIES

Essential (E)
Preferred (P)

EXPERIENCE

• Minimum of 2-3 years of experience supporting or administering an LMS, ideally within the pharmaceutical or healthcare industry. (P)
• Experience with learning management systems such as (MasterControl, ComplianceWire, Cornerstone, or similar platforms) (E)
• Familiarity with compliance training and regulatory standards within the pharmaceutical industry (e.g., GxP, FDA, MHRA, ICH Q7/Q10) (P)

TECHNICAL SKILLS

• Proficient is using Excel for data analysis and reporting (E)
• Experience with creating and managing user accounts, assigning roles, and tracking training progress within a regulated system. (E)
• Understanding of e-learning development, digital learning solutions, and training analytics (P)

QUALIFICATIONS

• Education: Bachelor Degree in Information Technology, Business Administration, Educational Technology, Life Sciences, or a related field (or equivalent work experience). (P)

ROLE SUMMARY

We are looking for a highly organized and detail-oriented Learning Management System (LMS) Support Administrator to join our team in the pharmaceutical industry. This role will be responsible for the administration, troubleshooting, and ongoing support of our LMS to ensure that employees across various departments have seamless access to training materials and resources. As a key part of the Training team, you will ensure that all training records are meticulously maintained as per GxP regulations.