OUR OPPORTUNITY:

Chewy is looking for a Learning Operations Manager to join our Learning Operations Team! The ideal candidate will lead and support ongoing development, provide regular performance feedback for team of Learning Coordinators and large team of on-the-floor trainers, identify needs or gaps in learning process and in consultation with Operations Teams, and design training and development programs based on the organizational needs in consultation with Regional Learning Manager. You will recruit and observe team of on the floors trainers for process training, conduct train-the-trainer and leaderhips training sessions, and track all training conducted across shifts and areas. Our Learning Operations Managers maintain daily communication with Operations, HR, Recruiting and other teams, conduct remediation training as needed, maintain knowledge of operation processes for ongoing assessment of the training process, and perform other duties as assigned.

Please refer the Job description for details