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Learning & Quality Coordinator-InterContinental The Red Sea Resort at IHG Hotels & Resorts
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

05 Jan, 27

Salary

50000.0

Posted On

07 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

HR Technology & Services

Description

About the job

Department: Human Resources / Learning & Development


Reports To: Learning & Development Manager / HR Manager


Job Purpose


To support the Learning & Development and Quality functions by coordinating training activities, maintaining training records, supporting quality initiatives, and ensuring colleagues receive the required training in line with hotel and IHG standards.


Key Responsibilities


  • Coordinate and schedule training sessions for all hotel departments.
  • Prepare training calendars, attendance sheets, training materials, and related documents.
  • Maintain accurate and up-to-date training records for all colleagues.
  • Follow up with departments regarding mandatory and departmental training requirements.
  • Support the implementation of IHG and hotel learning programs.
  • Monitor training attendance and completion rates.
  • Assist in preparing training reports and Learning & Development KPIs.
  • Support quality audits and follow up on action plans and improvement areas.
  • Coordinate colleague assessments, evaluations, and feedback related to training.
  • Assist in organizing orientation and induction programs for new joiners.
  • Ensure training documentation is properly filed and readily available for audits.
  • Coordinate with department heads to identify training needs and requirements.
  • Support employee engagement and quality initiatives across the hotel.
  • Ensure all activities comply with hotel policies, IHG standards, and applicable regulations.
  • Perform any other duties related to Learning & Quality as assigned by management.

Qualifications & Skills


  • Diploma or Bachelor’s degree in Human Resources, Hospitality, Business Administration, or a related field.
  • Previous experience in Learning & Development, Quality, HR, or hotel operations is preferred.
  • Good communication and coordination skills.
  • Strong organizational and time-management skills.
  • Good command of English; Arabic is an advantage.
  • Proficiency in Microsoft Office, particularly Excel and PowerPoint.
  • Ability to maintain accurate records and handle multiple tasks efficiently.
  • Strong attention to detail and follow-up skills.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

How To Apply:

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Responsibilities

About the job

Department: Human Resources / Learning & Development


Reports To: Learning & Development Manager / HR Manager


Job Purpose


To support the Learning & Development and Quality functions by coordinating training activities, maintaining training records, supporting quality initiatives, and ensuring colleagues receive the required training in line with hotel and IHG standards.


Key Responsibilities


  • Coordinate and schedule training sessions for all hotel departments.
  • Prepare training calendars, attendance sheets, training materials, and related documents.
  • Maintain accurate and up-to-date training records for all colleagues.
  • Follow up with departments regarding mandatory and departmental training requirements.
  • Support the implementation of IHG and hotel learning programs.
  • Monitor training attendance and completion rates.
  • Assist in preparing training reports and Learning & Development KPIs.
  • Support quality audits and follow up on action plans and improvement areas.
  • Coordinate colleague assessments, evaluations, and feedback related to training.
  • Assist in organizing orientation and induction programs for new joiners.
  • Ensure training documentation is properly filed and readily available for audits.
  • Coordinate with department heads to identify training needs and requirements.
  • Support employee engagement and quality initiatives across the hotel.
  • Ensure all activities comply with hotel policies, IHG standards, and applicable regulations.
  • Perform any other duties related to Learning & Quality as assigned by management.

Qualifications & Skills


  • Diploma or Bachelor’s degree in Human Resources, Hospitality, Business Administration, or a related field.
  • Previous experience in Learning & Development, Quality, HR, or hotel operations is preferred.
  • Good communication and coordination skills.
  • Strong organizational and time-management skills.
  • Good command of English; Arabic is an advantage.
  • Proficiency in Microsoft Office, particularly Excel and PowerPoint.
  • Ability to maintain accurate records and handle multiple tasks efficiently.
  • Strong attention to detail and follow-up skills.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.