THE VACANCY

Are you passionate about supporting learners and creating a welcoming, resource-rich environment? We’re looking for a friendly and proactive Learning Resource Assistant to join our Academic Services team and help deliver an outstanding experience for students and staff across our college sites.
About the Role
As a Learning Resource Assistant, you’ll provide front-line support in our Learning Resource Centres, helping users access physical and digital resources, navigate college systems, and make the most of their learning environment. You’ll play a key role in maintaining a positive, inclusive, and well-organised space that supports teaching, learning, and research.
Essential Criteria

To be successful in this role, you will need:

• A minimum of 5 GCSEs at Grade C or above (or equivalent), including English and Maths at Level 2
• Experience in a front-facing customer service role
• Strong IT skills across a range of software and systems
• Ability to work flexibly, including evenings and occasional weekends
• Excellent interpersonal and communication skills

Key Responsibilities

• Provide day-to-day support in the Learning Resource Centres, including issuing and returning resources, shelving, and maintaining a tidy, welcoming environment
• Assist students and staff in accessing online resources, college systems, and IT facilities
• Support the acquisition and maintenance of physical and digital learning materials
• Participate in a rota across college sites to ensure consistent, high-quality service
• Maintain accurate usage data and contribute to service improvement initiatives

Why Join Us?

• 30 days annual leave + 8 public holidays + 2 weeks at Christmas
• Enhanced DBS check provided
• Pension and health scheme options
• Opportunities for professional development and CPD
• A supportive, inclusive, and learner-focused working environment

ABOUT US

At DN Colleges Group, we are working towards a common goal: to transform our communities through learning. This vision reflects our belief in our students and in our ability to transform their lives so positively. Our students are at the heart of everything we do.
Our educational hub spans Scunthorpe to Doncaster and beyond. We combine distinct, high quality teaching and learning with local, regional and global reach. We connect our students and staff with partners and employers across the east/west corridor from Sheffield City Region to the Humber and Lincolnshire, across the UK and internationally

To be successful in this role, you will need:

• A minimum of 5 GCSEs at Grade C or above (or equivalent), including English and Maths at Level 2
• Experience in a front-facing customer service role
• Strong IT skills across a range of software and systems
• Ability to work flexibly, including evenings and occasional weekends
• Excellent interpersonal and communication skill

Key Responsibilities

• Provide day-to-day support in the Learning Resource Centres, including issuing and returning resources, shelving, and maintaining a tidy, welcoming environment
• Assist students and staff in accessing online resources, college systems, and IT facilities
• Support the acquisition and maintenance of physical and digital learning materials
• Participate in a rota across college sites to ensure consistent, high-quality service
• Maintain accurate usage data and contribute to service improvement initiative